Andrea Nofire
Muldrow
Summary
Dynamic operations manager with a proven track record at Advanced Awning Products, enhancing customer satisfaction through effective communication and process improvement. Skilled in inventory control and team leadership, I successfully optimized performance and compliance, ensuring a safe environment while resolving issues promptly. Committed to excellence and strategic planning in all endeavors. With my leadership and effective communication skills I am confident I could build strong relationships in the community if given the opportunity. I have solid relationships in the medical field through my years of experience. I am reliable, trustworthy and dedicated.
Overview
17
17
years of professional experience
Work History
Manager of Operations
Advanced Awning Products
03.2020 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Medical Records Director
Peters Agency Care Management
05.2008 - 01.2015
- Primary responsibilities included tracking and delivering orders to physicians,, as well as communication with nursing staff.
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
- Created and maintained safeguards against unauthorized access and use of computer-based medical records.
- Abstracted information from records as authorized or requested by insurance companies and other third-party payers.
Education
Certification - Certified Home Health Aide
Indian Capital Vocational Technoligy
Sallisaw, OK04-2009
High School Diploma -
Roland High School
Roland, OK05-1984
Skills
- Quality assurance
- Targeted marketing
- Marketing
- Strategic planning
- Time management
- Employee training
- Project management
- Performance monitoring
- Process improvement
- Team leadership
- Inventory control
- Schedule management
Timeline
Manager of Operations
Advanced Awning Products
03.2020 - Current
Medical Records Director
Peters Agency Care Management
05.2008 - 01.2015
Certification - Certified Home Health Aide
Indian Capital Vocational Technoligy
High School Diploma -
Roland High School
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