Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology.
Overview
35
35
years of professional experience
Work History
Staffing Coordinator/Onboarding Specialist
Nextaff of Sarasota
Sarasota, FL
04.2023 - Current
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Provided feedback to unsuccessful applicants on the status of their applications.
Sourced and screened potential candidates for open positions.
Maintained Applicant Tracking System records of all applicants.
Prepared or maintained employment records using human resources management system software.
Responded to employee inquiries regarding payroll and timekeeping.
Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
Trained new employees on company timekeeping systems.
Owner/Operator Certified Personal Trainer
I'll Start Monday
Sarasota, FL
06.2007 - Current
Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
Assisted clients in setting realistic short-term and long-term goals.
Provided instructions in proper form, technique, and safety when performing exercises.
Enforced safety rules and procedures to minimize injuries.
Mortgage Loan Officer
American Pacific Mortgage Corporation
Sarasota, FL
05.2020 - 08.2022
Evaluated existing customer accounts for refinancing opportunities or additional services offered by the company.
Monitored customer accounts throughout the life cycle of each loan transaction.
Created reports summarizing activities such as originations, denials and delinquencies.
Negotiated terms and conditions of loan agreements with borrowers.
Educated customers on various aspects of mortgage financing options available.
Ensured compliance with all federal, state and local regulations related to mortgage lending.
Gathered client debt, credit and income information to determine loan eligibility.
Verified applicant information by consulting with outside agencies, credit bureaus and businesses.
Human Resources Manager
FACS Group
Mason, OH
01.1995 - 04.1998
Centralized HR Services Call Center for Macy's Dept Stores.
120 employees in call center assisting with HR issues.
Payroll assistance.
Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
Developed employee orientation and training programs for new hires.
Assisted in employee recruitment, hiring and interview processes.
Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
Held exit interviews and documented information discussed with employees.
Assisted in developing succession planning strategies for key positions within the organization.
Identified, screened and interviewed potential employees.
Maintained employee records in accordance with company policy and applicable legal requirements.
Conducted employee performance reviews and implemented corrective actions to increase productivity.
Handled employee discipline and termination to address policy infractions.
Scheduled meetings with employees to address concerns and grievances.
Area Sales Manager
The Sunglass Hut
Cincinnati, OH
03.1989 - 12.1994
Overseeing 22 locations throughout Ohio, Kentucky, Indiana, and Pennsylvania
Recruiting of management team in all locations
Merchandising plans for stores to optimize sales
Compliance and training
Scouting new locations for coporate office
Boosted team morale and overall revenues by creating and implementing sales contests
Coached, developed and motivated team to achieve revenue goals.
Education
High School Diploma -
Smoky Hill High School
Aurora, CO
05-1987
Some College (No Degree) - Business Administration
University of Cincinnati
Cincinnati, OH
Skills
Performance Evaluation
Recruitment
Staff Coordination
New Hire Onboarding
Staff Scheduling
Termination Documentation
Employment Recordkeeping
Drug Testing
Performance Appraisal
Personnel Management
Work Complaint Handling
Employee Hiring
Human Resources Support
Pre-Employment Screening
Technology Integration
Conflict Resolution
Timeline
Staffing Coordinator/Onboarding Specialist
Nextaff of Sarasota
04.2023 - Current
Mortgage Loan Officer
American Pacific Mortgage Corporation
05.2020 - 08.2022
Owner/Operator Certified Personal Trainer
I'll Start Monday
06.2007 - Current
Human Resources Manager
FACS Group
01.1995 - 04.1998
Area Sales Manager
The Sunglass Hut
03.1989 - 12.1994
High School Diploma -
Smoky Hill High School
Some College (No Degree) - Business Administration