Andrea Nsegue Andeme
Rockville,MD
Summary
Dynamic and compassionate professional with hands-on experience at NewYork-Presbyterian, skilled in EHR and HIPAA compliance. Proven ability to enhance patient engagement through empathetic communication and support. Adept at managing inventory and logistics, ensuring quality standards in non-profit settings while fostering interdisciplinary collaboration in healthcare environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Interfaith Works
Rockville, MD
12.2022 - Current
- Sorted and categorized donations of clothing, toiletries, and household goods for families in need.
- Maintained cleanliness and quality standards for all distributed items.
- Supported logistics at Essential Needs Center to enhance inventory flow efficiency.
- Gained experience in community outreach and coordination of non-profit services.
Volunteer
NewYork-Presbyterian
New York, New York
10.2024 - 04.2025
- Observed patient care in outpatient settings to understand clinical routines and decision-making.
- Shadowed physicians and nurses during rounds to grasp interdisciplinary collaboration and hospital workflow.
- Assisted with organizing supplies and preparing exam rooms between patients.
- Supported patient engagement through comfort rounding, providing directions and non-medical assistance.
- Attended educational sessions on healthcare systems, ethics, and patient-centered care.
- Gained exposure to EHR use, HIPAA compliance, and infection control procedures.
- Developed empathy and emotional awareness in healthcare by connecting with patients beyond language barriers.
Clinical Intern
MedStar Health: Urgent Care
Bethesda, MD
05.2023 - 08.2023
- Acquired hands-on experience by shadowing physicians, nurses, and physician assistants during patient examinations.
- Observed wound care, vaccinations, EKGs, and rapid diagnostic tests in urgent care environment.
- Learned to take basic vital signs under supervision and recognized symptoms of common conditions.
- Assisted with room turnover, stocking supplies, and preparing materials for patient intake.
- Supported front desk operations by observing patient check-in and learning electronic health record systems.
- Participated in clinical team meetings to understand coordination of care and patient flow management.
- Reviewed patient charts to learn medical terminology, charting standards, and diagnostic coding practices.
- Gained knowledge of safety protocols, triage processes, and infection control importance in outpatient settings.
Server
Ruby's Cafe
New York, New York
02.2022 - 03.2023
- Welcomed guests, providing detailed knowledge of menu items and daily specials.
- Accurately processed customer orders using POS system for clear communication with kitchen.
- Delivered food and beverages promptly, ensuring guest satisfaction throughout dining experience.
- Maintained cleanliness and readiness of tables, refilling condiments and resetting stations.
- Handled payments efficiently, processing bills and returning change with accuracy.
- Adhered to health and safety regulations, keeping dining area sanitized and organized.
- Collaborated with servers, hosts, and kitchen staff to ensure fast service during peak hours.
- Assisted with opening and closing duties, including restocking and checking inventory needs.
Education
Bachelor of Science - Biology
Pace University
New York, NY05-2025
High School Diploma -
Bullis School
Potomac, MD06-2021
Skills
- EHR and HIPAA compliance
- Infection control procedures
- Vital signs monitoring
- Patient education and support
- Laboratory safety protocols
- PCR and gel electrophoresis
- Genotype analysis
- Empathetic communication
- Interdisciplinary collaboration
- Time management
- POS operation and payment handling
- Inventory management
Languages
Spanish
Native/ Bilingual
French
Full Professional
Certification
- AI in the Workplace - Issued by Pace University
Earner of the AI in the Workplace badge has a baseline understanding of how to use AI in the workplace. This includes prompting and competing platforms/tools to simplify tasks and boost productivity. I'm is aware of AI’s ethical concerns and understands how AI can be used to analyze data effectively. I'm also familiar with additional resources for further self-guided learning.
Timeline
Volunteer
NewYork-Presbyterian
10.2024 - 04.2025
Clinical Intern
MedStar Health: Urgent Care
05.2023 - 08.2023
Volunteer
Interfaith Works
12.2022 - Current
Server
Ruby's Cafe
02.2022 - 03.2023
Bachelor of Science - Biology
Pace University
High School Diploma -
Bullis School