Andrea Obert
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Stay at Home Mom
Self-employed
06.2013 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed detailed plans based on broad guidance and direction.
Assistant Manager
Neiman Marcus
08.2008 - 06.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Sales and Merchandise Specialist
Marshall Pierce & Co.
08.2001 - 08.2008
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Conducted regular store audits to verify compliance with company policies.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Achieved or exceeded company-defined sales quotas.
- Consulted with businesses to supply accurate product and service information.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Bachelor of Science - Sales Management
Purdue University
West Lafayette, IN12.2000
Skills
- Community Organization
- Referrals and Networking
- Hosting Meetings
- Records Maintenance
- Social Media Campaign
- Microsoft Office and Google Suite
- Youth Basketball Board position, PTSA board, Sport Team Manager
Timeline
Stay at Home Mom
Self-employed
06.2013 - Current
Assistant Manager
Neiman Marcus
08.2008 - 06.2010
Sales and Merchandise Specialist
Marshall Pierce & Co.
08.2001 - 08.2008
Bachelor of Science - Sales Management
Purdue University