Overview
Work History
Education
Skills
Timeline
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Andrea Orr

Royston,GA

Overview

17
17
years of professional experience

Work History

Front Office Receptionist

Georgia Skin Cancer & Aesthetic Dermatology
Watkinsville, Georgia
03.2023 - Current

Front Office Assistant - Duties include: Patient check-in, collection of current visit copays and past due balances, aesthetic service fees/gratuity and any products sold, patient check-out, answering phones, obtaining demographic and insurance information to set up new patient profiles in order to schedule their first appointment, scheduling follow up appointments for our current patients, taking daily inventory of aesthetic products and balancing my money intake along with the petty cash drawer. Knowledge of the Mod-Med EMA system.

Front Office Assistant

Dermatology of Athens
Athens, GA
08.2018 - 03.2023

Front Office Assistant - Duties included: Patient check-in, scheduling follow up appointments, new patient and procedure appointments for practice doctors & the practice physician assistant. The collection of copays and past due balances, verification of insurance, servicing incoming calls, rescheduling appointments if necessary, the processing of both incoming and outgoing records to/from other practices or surgical facilities. Balancing all money at the end of the day. Knowledge of Nextech, ema.com and office360 systems.

Front Office Assistant

North Atlanta Endocrinology & Diabetes
Lawrenceville, GA
05.2008 - 08.2018
  • Front Office Assistant - Duties Included: High volume patient check-in and check-out, collection of copays, scheduling follow-up appointments as needed, verifying insurance, services incoming phone calls, preparing and mailing of collection/billing letters, outstanding balance collection, posting of payments to patient accounts and balancing money at close of day. Knowledge of Primesuite and Greenway EMR software systems.

Education

High School Diploma -

Shiloh High School
Snellville, GA
06-1991

Skills

  • Verbal and written communication
  • Multi-line telephone skills
  • Record preparation
  • Mail coordination
  • Appointment scheduling
  • File organization
  • Telephone skills
  • Clerical support
  • Work prioritization
  • Problem-solving skills
  • Hospitality services
  • Effective planning
  • File management
  • Confidentiality
  • Service-oriented mindset
  • Guest relations
  • Cash handling
  • Listening skills
  • Basic accounting

Timeline

Front Office Receptionist

Georgia Skin Cancer & Aesthetic Dermatology
03.2023 - Current

Front Office Assistant

Dermatology of Athens
08.2018 - 03.2023

Front Office Assistant

North Atlanta Endocrinology & Diabetes
05.2008 - 08.2018

High School Diploma -

Shiloh High School
Andrea Orr