Front Office Assistant - Duties include: Patient check-in, collection of current visit copays and past due balances, aesthetic service fees/gratuity and any products sold, patient check-out, answering phones, obtaining demographic and insurance information to set up new patient profiles in order to schedule their first appointment, scheduling follow up appointments for our current patients, taking daily inventory of aesthetic products and balancing my money intake along with the petty cash drawer. Knowledge of the Mod-Med EMA system.
Front Office Assistant - Duties included: Patient check-in, scheduling follow up appointments, new patient and procedure appointments for practice doctors & the practice physician assistant. The collection of copays and past due balances, verification of insurance, servicing incoming calls, rescheduling appointments if necessary, the processing of both incoming and outgoing records to/from other practices or surgical facilities. Balancing all money at the end of the day. Knowledge of Nextech, ema.com and office360 systems.