Andrea Ortiz
Seffner,FL
Summary
Accomplished management professional adept at building high-performing teams. Proven ability to drive cross-functional collaboration and implement innovative solutions to complex business challenges. Committed to delivering results that exceed expectations while maintaining a focus on continuous improvement and sustainable growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Contract Work
Miscellaneous
Tampa, FL
01.2024 - 01.2025
- In 2024, I completed contract work helping smaller businesses improve their supply chain processes while I pursued the next step in my career.
- Handled the conversion of offline practices to online processes for improved order processing and shipping.
Senior Manager II
Walmart
Bentonville, AR
12.2022 - 12.2023
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
- Coordinated with IT and engineering departments to implement new technologies and systems enhancements, such as ERP systems, TMS, and CRM tools, to streamline business processes.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units by implementing quality control measures to uphold company standards.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Proposed and approved modifications to project plans through analyzing engineering quarterly, monthly, and biweekly sprints, with the engineering heads, and aligning on business needs for launch.
- Oversaw talent acquisition with HR, training, and development programs to build high-performing teams. Conducted performance reviews to maintain high performance.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Negotiated high-value contracts with suppliers and clients to improve cost-effectiveness.
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
- Collaborated with cross-functional teams to achieve project milestones, ensuring efficiency with timely and accurate reporting of project activities.
- Planned and led team meetings, cross-functional team meetings, and international workshops to review business results and communicate new and ongoing priorities.
- Managed crisis situations, implementing contingency plans to minimize impact on operations.
- Evaluated individual and team business performance, and identified opportunities for improvement by reviewing completed work to verify consistency, quality, and conformance.
- Coordinated with internal departments to ensure the successful execution of projects according to timeline and budget constraints by developing long-term relationships with key stakeholders, including customers, suppliers, and regulatory bodies.
International Business and Logistics Manager
Global Bay Shipping
Tampa, FL
02.2022 - 12.2022
- Provided guidance on best practices for operations based on industry standards and expertise.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Established and monitored specific supply chain systems, such as the TMS and CRM tools.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Ensured compliance with government regulations related to freight forwarding activities.
- Developed and managed logistics strategies to improve the efficiency of operations.
Shipping and Fulfillment Manager
Versea Holdings
Tampa, FL
01.2021 - 01.2022
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Organized warehouse operations, including receiving, stocking, picking, packing, shipping and returns.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Implemented and planned warehouse safety and security programs and activities.
- Conducted regular inventory checks to maintain accurate stock levels and optimize customer satisfaction.
- Maintained strong relationships with external partners such as carriers, vendors.
Logistics, Operations and IT Coordinator
North American General Agents
Tampa, FL
09.2015 - 01.2021
- Coordinated with international teams to arrange and coordinate the effective shipment of containers and break-bulk cargo worldwide.
- Updated and maintained databases with current information.
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Executed AR functions to support accounting practices.
- Collaborated closely with trucking carriers to meet delivery deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided technical support to staff and students by troubleshooting hardware, software, and network issues.
Skills
- Business performance
- Supply chain and operations management
- KPI, SOP, and S&OP expertise
- Talent Development
- Cross-functional communication
- Process improvement
- Systems project management
Languages
Spanish
Native/ Bilingual
Certification
- 49 CFR/IATA/IMDG certified
- CPR certified
Timeline
Contract Work
Miscellaneous
01.2024 - 01.2025
Senior Manager II
Walmart
12.2022 - 12.2023
International Business and Logistics Manager
Global Bay Shipping
02.2022 - 12.2022
Shipping and Fulfillment Manager
Versea Holdings
01.2021 - 01.2022
Logistics, Operations and IT Coordinator
North American General Agents
09.2015 - 01.2021
- 49 CFR/IATA/IMDG certified
- CPR certified