Andrea Pacheco
Menifee,CA
Summary
To find a fulfilling work environment that encourages me to elevate my performance and that also values my extraordinary work ethic, thus helping to support me and my family.
Overview
12
12
years of professional experience
Work History
Pro Account Sales Specialist
Home Depot
01.2012 - Current
- Manage high profiles sales account to help increase business sales, while enhancing low profile accounts to high accounts
- Creating estimates, will calls and deliveries while also being in direct communication with vendors to maintain correct inventory and place special orders
- Having not only knowledge of store products but also of their uses and brands associated with those tools, training my department and associates, customer service experience as well as cashier certified, stocking and packing warehouse and shelves scheduling appointments for services provided
- Developed and implemented specialized procedures for customer service operations.
- Generated reports to track performance metrics of team members.
- Coordinated with other departments to ensure efficient workflow processes.
- Created training materials for new hires on the company's procedures and policies.
- Conducted regular meetings with staff to review progress and address any concerns.
Education
CNA certified -
RCC
01.2008
High school Diploma -
Moreno Valley High Sch
01.1999
Skills
- Home Depot Top 10 Pro Sales team member of my region bringing in 42 million in sales in only one year
- Have reached achievements in elevating my store to achieve highest sales in region
- Bilingual- fluent in English and Spanish
- Advanced coach in my store able to easily speak and reflect on downfalls in store performance
- Highly focused on customer care and can remember names and faces building connection to the company
- Project Planning
- Attention to Detail
- Goal Setting
- Task Prioritization
- Team Collaboration
- Active Listening
- Problem-solving abilities
- Excellent Communication
- Relationship Building
- Multitasking
- Reliability
- Money Handling
- Cash Register Operation
Volunteer Experience
- Help with organizing Homedepot kids workshops program and events for the community
Awards/Trophies
- Earned 80 awards for performance /customer service .Earned 2 trophies for store for highest sales in region
Timeline
Pro Account Sales Specialist
Home Depot
01.2012 - Current
CNA certified -
RCC
High school Diploma -
Moreno Valley High Sch