Andrea Pagnotta
Little Neck,NY
Summary
Accomplished professional with expertise in pathology procedures and strong communication skills, honed at Northwell Health. Successfully increased surgeries by 100% through innovative process improvements. Proven ability to lead teams and manage patient confidentiality, ensuring compliance with industry standards. Recognized for professionalism and discretion in high-pressure environments.
Experienced with pathology documentation, patient record management, and administrative support. Utilizes medical terminology and transcription skills to ensure precise and efficient documentation. Knowledge of coordinating schedules, managing sensitive information, and supporting laboratory operations, contributing to streamlined workflows and effective communication.
Overview
36
36
years of professional experience
Work History
CLA/Pathology Secretary
Northwell Health
04.2019 - Current
- Responsible for the review and completion of slide consults prior to patient surgeries. Sending out slides for all further testing and studies necessary to complete the patient's treatment courses. Handling all correspondences for two pathologists on staff, including additional consulting with specialists in dedicated fields of medicine. Filing of slides and blocks for all surgical cases. Attendance of daily surgical team meetings in preparation of all upcoming surgical cases.
- Facilitates accurate processing of pathology, all laboratory results, and medical documents and records in compliance with HIPAA regulations.
- My experience in being highly motivated, detail-oriented, and a quick, efficient learner has proved valuable as I have refined my capabilities to meet evolving industry standards. I have been proficient in creating, adapting, and streamlining new processes in an effort to maximize workflow in an ever-expanding pathology department.
Medical Secretary
Michael DeAngelis, DO
06.1997 - Current
- Manages patient scheduling and appointment coordination efficiently.
- Facilitates communication between patients and healthcare providers to enhance service delivery.
- Handles all pre-authorizations for DME equipment, prescriptions, referral authorizations for medical specialists, and diagnostic testing.
- Maintains office supplies and payroll accountability.
- Responsible for all professional and personal correspondence for the doctor and office staff.
- Coordinates and fulfills all medical record requests on behalf of the practice's patients.
Human Resources Department Supervisor
Home Depot
09.2006 - 03.2019
- Oversaw recruitment processes, ensuring alignment with organizational goals and departmental needs for over 250 employees.
- Developed and implemented training programs to enhance employee performance and engagement.
- Managed employee relations, resolving conflicts and promoting a positive workplace culture.
- Conducted performance evaluations, providing constructive feedback to improve team effectiveness.
- Streamlined onboarding processes to enhance new hire experience and retention rates.
- Collaborated with management to design policies that support diversity and inclusion initiatives.
- Facilitated open communication channels between management and staff, fostering a positive work environment that encourages growth and collaboration.
- Coordinated employee recognition events, promoting a culture of appreciation for individual contributions made throughout the year.
Laboratory Clerk Typist
Northwell Health
06.1989 - 12.2005
- Processed laboratory samples efficiently to ensure timely testing and results.
- Maintained accurate records of specimen tracking in compliance with regulatory standards.
- Trained new clerks on laboratory protocols and data entry systems for operational consistency.
- Facilitated smooth operations by promptly addressing any discrepancies or issues related to sample storage or documentation.
- Streamlined workflow by efficiently processing incoming specimen deliveries and verifying documentation.
- Received positive feedback from supervisors for attention to detail when completing daily tasks such as data entry and sample processing.
- Contributed to team collaboration by effectively communicating with colleagues regarding sample submissions and testing status updates.
Education
No Degree - Business Administration
Nassau Community College
Garden CitySkills
- Strong communication skills
- Organization and time management
- Patient confidentiality
- Professionalism and discretion
- Teamwork attitude
- Pathology procedures knowledge
- Task prioritization
- Staff leadership
- Medical terminology
- Basic life support for health care providers (BLS)
- Multitasking
Timeline
CLA/Pathology Secretary
Northwell Health
04.2019 - Current
Human Resources Department Supervisor
Home Depot
09.2006 - 03.2019
Medical Secretary
Michael DeAngelis, DO
06.1997 - Current
Laboratory Clerk Typist
Northwell Health
06.1989 - 12.2005
No Degree - Business Administration
Nassau Community College