Andrea Papillon-Wilkes
Pleasanton,CA
Summary
Motivated Academic Counselor with exceptional written and verbal communication skills. Successful at guiding students through course registration steps, course selection and academic planning. Expertise in goal setting and active listening.
Overview
15
15
years of professional experience
Work History
General Studies College Instructor
East Bay University
01.2021 - Current
- Prepare lesson plans and deliver the material in a variety of creative approaches
- Teach foundation to college success, college preparedness, career and life planning, career exploration
- Create First Year Experience program within the first-year student residence halls
- Implement a six-week student development plan/seminar to address first-year student needs: transition, personal growth, and academic support
- Teach preparation for college/university transfer, human development, and/or counseling; facilitate small group discussions and workshops
- Provide extra support and enrichment and variation of work
- Increased 90% of student goals significantly
- Sets expectations that align with university expectations
- Reflect on areas of success and areas of growth as an instructor.
- Incorporated real-world examples into lessons to make complex concepts more accessible and engaging for students.
- Taught Life Skills to over 30 annual students.
- Wrote reading lists to optimize student experience and enhance understanding of engagement.
Sankofa Academic Counselor (SSP III)
East Bay University
10.2021 - 08.2023
- Independently provide comprehensive advisement, individually and in groups, which includes academic, personal, financial, or career-related counseling to a caseload of current Sankofa Scholars Students
- Act as a FASST (Freshmen and Sophomore Support Team) Advisor by recruiting and enrolling freshmen and supporting their academic development through their second-year
- Provide FASST training by allowing other staff to shadow enrollment/ advising sessions
- Provide guidance and assistance to counselor trainees as needed
- Perform in-depth analysis of student skills, abilities, previous academic performance, and factors contributing to the student’s academic progress by assisting students in program planning
- Assist students in identifying their problems, evaluate them realistically as related to their needs and circumstances, select suitable educational or vocational goals, and implement corrective measures to alleviate skill deficiencies
- Use professional judgment to develop solutions to individual student problems
- Adjust approaches and techniques in the face of unpredictable responses and rapidly
- Utilize proper techniques to interact with people with hostile reactions and bring such situations under control
- Plan, develop, and conduct retention–related workshops, sessions, and/or courses as required
- Plan, coordinate, and lead in the implementation of programs and services for designated component
- Write component reports that include evaluation and recommendations
- Oversee Sankofa Scholars Program Orientation Sessions, Sankofa Scholars Recognition Celebrations, etc
- Assist with interviewing, hiring, and training student assistants
- Develop and present workshops on various academic issues to meet the needs of Sankofa Scholars students.
EOP Counselor (SSPII)
East Bay University
01.2020 - 10.2021
- Responsible for counseling EOP students regarding course selection, evaluation, adjustment from high school and/or community college, financial aid referrals, personal counseling related to self-awareness, personal growth, peer relationships, family expectations/problems, career investigation, academic probation, residential life
- Responsible for coordination in student service areas, events, and programs (e.g., EOP graduation, Summer Bridge, etc.) Assist with tutoring needs and advise which courses present challenges to students so EOP can seek/provide support
- Maintain periodic contact with program students (on one is most encouraged, electronically) at least twice per semester to ensure the EOP supportive services (counseling, advising, and tutoring) Maintain written and electronic records kept in a form easily translated to formats needed for Google Docs 7 PeopleSoft System
- Assist with enrollment and scheduling Freshman class schedule
- Assist with the financial aid process for all EOP students
- Assist the director in compiling periodic reports and assessments of the program.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Established trusting therapeutic alliances with students through empathetic listening, validation, and unconditional positive regard.
- Evaluated program effectiveness by tracking key performance indicators related to student engagement outcomes and satisfaction levels.
- Displayed sensitivity to the culture and linguistic needs of students and families served.
Education
Bachelor’s degree in Sociology with an option in Social Services - Sociology/Social Services
California State University
Hayward, CA06.1999
Master of Education - Educational Leadership
Capella University
MINNEAPOLIS, MN05.2011
Skills
- Student Engagement
- Inclusive education
- Academic Writing
- Student Motivation
Statement Of Qualification
A proven ability that demonstrates cultural humility that has improved cultural competence
Over 10+ years of advocating social justice and inclusion
Poses 15 years of success closing student equity gaps by removing systemic barriers that impacted marginalized community.
Experience fostering students highest potential & empowerment.
Counseling experience working with community college, CSU, and vocational at-risk students.
Over 10 years of direct academic, career and personal counseling nd/or advisement to include counseling academic at -risk students adhering to institutional policies and regulations.
Leadership Experience
- East Bay Area Operations- Lead Facilitator
- Education Programs- Member
- 1995-2023 Student Council Member
Timeline
Sankofa Academic Counselor (SSP III)
East Bay University
10.2021 - 08.2023
General Studies College Instructor
East Bay University
01.2021 - Current
EOP Counselor (SSPII)
East Bay University
01.2020 - 10.2021
Bachelor’s degree in Sociology with an option in Social Services - Sociology/Social Services
California State University
Master of Education - Educational Leadership
Capella University