Andrea Pappas
Administrative Manager
Milford,CT
Summary
Twelve-year seasoned administrative manager providing high-level support to C-Suite-level executives. Seeking a challenging role utilizing excellent verbal and written communication skills, as well as time management, organizational and multitasking skills. Extremely comfortable in a fast-paced high-pressure environment with tight timelines while maintaining professionality. Ability to work in an agile and collaborative environment as well as independently, thriving in dynamic workspaces. Passionate about professional growth of direct reports. Proactive and hardworking team member with strong business judgement eager to hit the ground running.
Overview
16
16
years of professional experience
Work History
Executive Assistant
Imagen Technologies
01.2022 - 10.2023
- Supported C-Suite to VP-level executives with complex calendar reorganization, upholding strict timetables while prioritizing tasks to increase senior staff productivity
- Managed expense report submission & complicated travel arrangements
- Handled end-to-end coordination of offsite meetings and team-building event logistics for all executives' departments
- Project-managed creation of custom company ID badges, branded merchandise for staff, photographers to capture images for company website & other various projects as assigned
Manager, Digital & Social Content Administration
WWE
02.2018 - 05.2021
- Managed, trained & mentored team of administrative assistants & building receptionist, encouraging participation in exercises focused on developing key skills
- Approved all expense reports for team of 215, providing monthly projections of amortizations & year-end report of spending across budgets for all cost centers, offering expenditure savings where possible
- Chief department contact for all domestic & international invoicing
- Project manager for principal WWE pay-per-view events including WrestleMania & SummerSlam
- Tracked digital and social coverage of top talent
- Monitored EVP's email flagging any urgent correspondence, handing sensitive information with discretion & tact
Executive Assistant, Digital & Social Content
WWE
09.2015 - 02.2018
- Coordinated day-to-day operations, allocation of time & extensive travel arrangements for EVP
- Created & managed meeting materials, executive briefs, bios & agendas & maintained department documents including partner & team databases
- In charge of office management, including escorting visitors, email correspondence & office aesthetics
- Planned team-building activities & department-wide parties
Administrative Assistant, Digital & Print
WWE
02.2012 - 09.2015
- Acted as sole Admin for combined department of Digital Media & Publications, supporting SVP with heavy calendar & call management
- Executed end-to-end travel arrangements for staff of 70, including road-based team, providing on-call support after-hours/weekends
Assistant Managing Editor
WWE
02.2011 - 02.2012
- Managing Editor for WWE Kids Magazine & Assistant Managing Editor for WWE Magazine & its international versions, maintaining production deadlines, proofreading & writing original pieces for both publications
- Provided administrative support for VP Publications, approving all team travel, tracking time sheets, maintaining supply closet as well as magazine archive
- Transcribed notes from WWE talent interviews & team brainstorming meetings
- Received & sorted incoming department communications, handling all fan letters & customer service calls
- Liaison with Legal department to sanction all pages before printing as well as with Accounts Payable, processing all department invoices
Operator, Receptionist, Concierge, Facilities Assistant
Pitney Bowes at Diageo
07.2007 - 02.2011
- Operated main switchboard for incoming company calls, as well as Facilities service line, dispatching work tickets to technicians
- Processed new hire, mover and employee departure tickets for all staff, updating building floor plans as needed
- Booked & maintained upkeep of conference rooms
- Paid invoices & reconciled Facilities' credit cards
- Captured pictures for upkeep of inventory binders & special company events
- Ad hoc projects for Mailroom
Research Intern
Nickelodeon
02.2007 - 05.2007
- Assisted in recording children’s story comprehension & television viewing behaviors for Dora the Explorer and Go Diego Go, collecting, entering & organizing data in all phases of research
- Constructed storybook, used as the main research tool, & updated official research binders
Education
Bachelor of Arts - Communication Studies
Marist College
Poughkeepsie, NY 09.2003 - 05.2007
Skills
- Executive Support
- Calendar Management
- Travel Coordination
- Project & Event Planning
- People Management
- Training & Development
- Proofreading & Editing
- Expense Report Management
- Invoice Processing
- Budget Tracking
- Record Keeping
- Office Management
- Multi-Line Phone Proficiency
- Customer Service-Oriented
- Organizational Skills
- Multitasking Abilities
- Attention to Detail
- Adaptability
- Confidentiality Maintenance
- Social Media Knowledge
- Working Comprehension of Spanish Language
Program Knowledge
- Abacus
- Accellion
- Agilquest
- Aperture
- Aventri
- Box
- Certify
- Concur
- Condeco
- Google Workspace
- In-Design
- Insite
- JDE
- Microsoft Office
- NuTravel
- Remedy
- Sequoia
- Slack
- Workday
- Workspeed
- Zoom
Timeline
Executive Assistant
Imagen Technologies
01.2022 - 10.2023
Manager, Digital & Social Content Administration
WWE
02.2018 - 05.2021
Executive Assistant, Digital & Social Content
WWE
09.2015 - 02.2018
Administrative Assistant, Digital & Print
WWE
02.2012 - 09.2015
Assistant Managing Editor
WWE
02.2011 - 02.2012
Operator, Receptionist, Concierge, Facilities Assistant
Pitney Bowes at Diageo
07.2007 - 02.2011
Research Intern
Nickelodeon
02.2007 - 05.2007
Bachelor of Arts - Communication Studies
Marist College
09.2003 - 05.2007
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