Andrea Pasillas
Sioux Falls,SD
Summary
Expert in organizational abilities and professional appearance, and managing high-stress situations efficiently. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help.
Overview
1
1
year of professional experience
Work History
Maid and Commercial Cleaner
Ashley's Maids
09.2020 - 10.2021
- Trained new staff members on company policies, procedures, and best practices to ensure consistent service delivery.
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged positively with residents while cleaning apartments and common areas.
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Washed and put away kitchen dishes, utensils and glassware.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
- Cleaned approximately 2-5 houses a day, while still maintaining a schedule.
Sales Associate
Style Encore - Sioux Falls Sd
06.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed approximately 20-30 customers a day.
Education
GED -
Southeast Technical Institute
Sioux Falls, SD05.2022
Skills
- Housekeeping
- Professional Appearance
- Organizational abilities
- Polite communication
Languages
Spanish
Native or Bilingual
Timeline
Maid and Commercial Cleaner
Ashley's Maids
09.2020 - 10.2021
Sales Associate
Style Encore - Sioux Falls Sd
06.2020 - 05.2021
GED -
Southeast Technical Institute