Andrea Passapera
Goodyear,AZ
Summary
Organized, dependable, and detail oriented candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Payroll & HR Assistant/ Scheduler
Wee Care Corporation
03.2023 - Current
- Responded to employee inquiries regarding benefits and other HR topics.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Generated reports to track employee time and attendance.
- Processed new hire paperwork and documents.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Updated employee files with new details such as changes in address or salary levels.
- Administered Semi-monthly staff payroll and performed special calculations for commissions, reimbursements, and benefit deductions.
- Processed W-2s, 1099s, and other year-end reports to remain in compliance with state and federal laws.
- Tracked employee vacation, sick, and personal time.
- Managed and updated employee benefits information.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
Medical Assistant
Steward Surgical Specialists
05.2019 - 11.2023
- Provided compassionate care for patients of all ages with diverse medical conditions by assisting in examinations, treatments, and follow-up appointments.
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Performed medical records management, including filing, organizing, and scanning documents.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
Front Desk Receptionist
Painted Desert Montessori Academy
08.2017 - 04.2019
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed all tasks in compliance with company policies and procedures.
- Managed daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
- Proven record of developing and implementing school policies to ensure compliance with state and federal regulations.
- Kept school in full compliance with established policies, legal requirements, and student safety standards.
- Managed budgets and resources for educational programs.
- Proven ability to learn quickly and adapt to new situations.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Withdrew students
- New Employee Orientation
- Interviewed
Education
High School Diploma -
05.2018
CCMA -
05.2018
Skills
- Bilingual
- Interpersonal Communication
- Critical Thinking
- Problem-Solving
- Data Entry
- Multitasking with time management
- Team player
- Medical background
- Budgeting
- Microsoft Programs proficiency
- Remote working experience
- Custome Service
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS & First Aid
- OSHA
- Finger Print Card Clearance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Excel
Email Management
Spreadsheet Software
Presentation software
EMR systems
Kronos
ADP
Interests
Data Entry
Organization
Multitasking
Timeline
Payroll & HR Assistant/ Scheduler - Wee Care Corporation
03.2023 - Current
Medical Assistant - Steward Surgical Specialists
05.2019 - 11.2023
Front Desk Receptionist - Painted Desert Montessori Academy
08.2017 - 04.2019
Primavera Online High School - High School Diploma,
West-MEC - CCMA,
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