Andrea Patron
Orlando,FL
Summary
Highly skilled Office Administrator with an impressive background in office support and creative problem solving. Known for utilizing strong interpersonal skills to communicate well with other employees and seamlessly make everyone feel like part of a family. Dependable and always open to new ideas on how to best support a stable and productive office environment. Selfless Activity Director with strong talents in planning and executing daily activities and encouraging resident participation. Adept at managing a monthly calendar, personalizing activities, coordinating volunteers and handling activity budgets. Outstanding people skills and react calmly to emergency situations. Conscientious Manager trained in First Aid, CPR and recreation oversight. Accomplished in keeping programs fun, engaging and safe for participants. Diligent about enforcing rules and skilled in motivating staff.
Overview
15
15
years of professional experience
Work History
Activity Director
Strive Senior Living
10.2022 - 05.2023
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Supervised Activities Assistant and conducted performance evaluations.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
Lead Assistant Activity Director
Strive
07.2022 - 10.2022
- Responsible for assisting the Activity Director in planning, scheduling and coordinating meaningful activities appropriate to the needs and interests of residents and conducive to their physical, mental and social well-being
- Help to ensure the activity programs are appropriately presented by staff.
Lead Assistant Activity Director
Allegro
01.2019 - 01.2021
- Working with the Activity Director assisting in all daily activities with residents
- Logging and receiving invoices
- Booking entertainment
- Assisting the transportation team
- Updating and assisting with touchtown programming
- Completing weekly schedule / monthly calendar
- Assisting in putting together our holiday activities, and decorations
- Responsible for overseeing all activities to ensure events are performed.
Event Operations Lead
Crossmark
07.2017 - 01.2019
- Working with the Club Supervisor, District Manager, or Market Manager on tasks pertaining to event operations
- Acting shift supervisor several times a week in charge of all event operations
- Responsible for ensuring staff complete and turn in all paperwork daily and events function smoothly.
Early Childhood Educator
OCPS
08.2015 - 05.2017
- Responsible for implementing and supervising all aspects of daily activities for youth (grades K - 5)
- Worked closely with management to implement curriculum within the established guidelines
- Designed and implemented daily lesson/activity plans
- Engaged, developed and ensured the safety of the children
- Oversee all activities in the classroom.
Merchandise Specialist
Walt Disney World
12.2009 - 06.2015
- Responsible for operations of 5 stores, open to close.
- Daily duties included money handling, staffing coordination and scheduling, customer relations, inventory management, predicting sales and profits, negotiating quantities and delivery time-scales, ensuring the store shelves are stocked with the right types and quantities of products.
Guest Relation Manager
Houlihan's Restaurant
04.2008 - 03.2011
- Responsible for creating positive guest interactions while ensuring customers have exceptional dining and memorable experiences
- Rotated through many duties such as coordinating staff, observing the preparation and serving of food, maintaining inventories, adhering to food safety regulations, allocating resources, and ensuring customer satisfaction above all else
- I am also trained in many industry leading point of sale systems and time management software.
Education
Associate in Communications -
University of Phoenix
Middletown, NY12.2006
High School Diploma -
South Lake High School
Groveland, FL12.2001
Skills
- Administrative Skills Expert
- Interpersonal Communication Expert
- Excellent Customer Service Expert
- Project Management Experienced
- Staff Coordination Expert
- Microsoft Office Experienced
- Self-motivation Expert
- Research skills Expert
- Time Management Expert
- Resourcefulness Expert
- Anticipates Needs Expert
- Organization Expert
- Technology Experienced
- Written Communication Expert
- Word Processing Expert
- Activity Organization
- Event planning experience
- Program Development
- Staff Training
- Risk Management
Details
Orlando, FL, 407.745.8079, aholbrookpatron@gmail.com
Timeline
Activity Director
Strive Senior Living
10.2022 - 05.2023
Lead Assistant Activity Director
Strive
07.2022 - 10.2022
Lead Assistant Activity Director
Allegro
01.2019 - 01.2021
Event Operations Lead
Crossmark
07.2017 - 01.2019
Early Childhood Educator
OCPS
08.2015 - 05.2017
Merchandise Specialist
Walt Disney World
12.2009 - 06.2015
Guest Relation Manager
Houlihan's Restaurant
04.2008 - 03.2011
Associate in Communications -
University of Phoenix
High School Diploma -
South Lake High School
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