ANDREA PEEK SHORT
Lady Lake,FL
Summary
Bringing experience in managing complex relocation logistics and client relations. Known for effective communication and adaptability in dynamic environments. Proven track record of fostering team collaboration and achieving seamless client transitions. Skilled in project management, client support, and problem-solving, reflecting reliability and dedication.
Overview
16
16
years of professional experience
Work History
Temp Associate
LHH / Graebel
Remote
05.2025 - Current
- Developed personalized relocation plans tailored to client needs and preferences.
- Managed communication between clients and service providers to facilitate timely relocations.
- Trained new staff on relocation processes and best practices to enhance team efficiency.
- Analyzed client feedback to identify areas for service improvement and implement changes.
- Oversaw project timelines, ensuring adherence to schedules and deadlines for multiple relocations.
RECEPTIONIST
Ethos Health Group
Lakeland, FL
08.2023 - 10.2024
- Oversee front desk, schedule appointments, maintain records, enhance patient care.
- Coordinate patient visits, manage records, improve service quality.
- Facilitate patient scheduling, ensure record accuracy, support care delivery.
- Manage appointments, maintain medical records, enhance patient experience.
- Coordinate front desk operations, optimize scheduling, maintain detailed records.
BILLING CO-MANAGER
Parks Dermatology
Ormond Beach, FL
02.2023 - 07.2023
- Managed billing operations, improved claim processes, optimized payment tracking systems
- Enhanced accounts receivable management, achieved measurable efficiency gains
- Utilized analytical skills to streamline operations and reduce processing time
- Resolved billing discrepancies, ensured accurate financial reporting
- Collaborated with team to implement effective billing strategies
ACCOUNT MANAGER
Shafer Billing and Practice Management
New Smyrna Beach, FL
06.2020 - 01.2023
OFFICE MANAGER
Ultimate Spine and Wellness
DeBary, FL
12.2017 - 04.2020
RECEPTIONIST
Apple Neuro & Spine
Orange City, FL
04.2017 - 12.2017
OPERATOR
Pro Call Center Inc.
Tacoma, WA
08.2014 - 07.2017
BARISTA
Starbucks
North Bend, WA
06.2010 - 08.2015
Education
MEDICAL BILLING AND CODING -
Florida Technical College
Deland, FL07-2017
HIGH SCHOOL DIPLOMA - undefined
Clover Park Technical College
Lakewood, WA12-2010
Skills
- Organization
- Project Management
- Customer Service
- Quality Management
- Critical Thinking
- Medical Billing
- Office Management
- Healthcare Administration
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Courteous and professional
- Work Planning and Prioritization
- MS office
Timeline
Temp Associate
LHH / Graebel
05.2025 - Current
RECEPTIONIST
Ethos Health Group
08.2023 - 10.2024
BILLING CO-MANAGER
Parks Dermatology
02.2023 - 07.2023
ACCOUNT MANAGER
Shafer Billing and Practice Management
06.2020 - 01.2023
OFFICE MANAGER
Ultimate Spine and Wellness
12.2017 - 04.2020
RECEPTIONIST
Apple Neuro & Spine
04.2017 - 12.2017
OPERATOR
Pro Call Center Inc.
08.2014 - 07.2017
BARISTA
Starbucks
06.2010 - 08.2015
HIGH SCHOOL DIPLOMA - undefined
Clover Park Technical College
MEDICAL BILLING AND CODING -
Florida Technical College