Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Pendolino

Johnstown,CO

Summary

Knowledgeable Corporate Travel Consultant with 36 years of experience and extensive understanding and patience for international documentation and group travel. Remarkably efficient with outstanding communication and multitasking skills. Commitment to innovative and detailed itineraries and budgets. Ready to bring creativity and dedication to a long-term position in a fast pace setting.

Corporate travel professional with comprehensive experience in managing travel arrangements for business clients. Strong focus on team collaboration and delivering results. Skilled in itinerary planning, client communication, and problem-solving. Reliable and adaptable to changing needs, ensuring seamless travel experiences and client satisfaction.

Overview

40
40
years of professional experience

Work History

Corporate Travel Consultant

New Horizons Travel
08.1994 - Current
  • Managed complex international travel arrangements, ensuring smooth and seamless experiences for business travelers.
  • Utilized understanding of exchange or reissue ticketing entries to avoid debit memos arising from incorrect ticketing or incorrect application of [Type] rules and procedures.
  • Booked tickets for air, rail, and ground transportation.
  • Maintained strict confidentiality of sensitive client information, ensuring trust and discretion in handling corporate travel arrangements.
  • Negotiated favorable rates with vendors to secure cost-effective solutions for corporate clients'' travel needs.
  • Spearheaded efforts in crisis management during unforeseen events or disruptions, minimizing negative impacts on client travel plans.
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently, fostering long-term client loyalty.
  • Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments.

Leisure Travel Consultant

Travel World
06.1987 - 08.1994
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
  • Built client base through exceptional listening and aptitude for optimizing travel budgets
  • Booked transportation, coordinated schedules and organized conferences and meetings for business professionals
  • Worked with groups, couples and executive clients to arrange travel arrangements
  • Researched and created memorable and exquisite travel itineraries for high-level clients, celebrities, politicians and business executives
  • Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently
  • Responded immediately to clients' questions, issues, and complaints and found effective solutions when required
  • Handled travel arrangements for groups, couples, executives and special needs clients

Quality Control Inspector

Colorado Crystal Corporation
05.1985 - 06.1987
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications
  • Completed non-destructive tests and visual inspections continuously
  • Used specialized tools to take precise measurements of various aspects of samples

Education

Travel Consultant Degree - Tourism And Travel Management

Vocational Education
Fort Collins, CO
05.1987

Skills

  • Certified Travel Industry Executive
  • Government travel
  • Corporate travel
  • International reservations
  • People skills
  • Reliable and trustworthy
  • Group travel
  • Strong communication skills
  • Exceptional customer service

Timeline

Corporate Travel Consultant

New Horizons Travel
08.1994 - Current

Leisure Travel Consultant

Travel World
06.1987 - 08.1994

Quality Control Inspector

Colorado Crystal Corporation
05.1985 - 06.1987

Travel Consultant Degree - Tourism And Travel Management

Vocational Education

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Andrea Pendolino