Andrea Perez
Brownsville,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Insurance Agent
Altre Insurance Agency
Brownsville, TX
11.2021 - Current
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Maintained accurate records of all insurance transactions using computer software systems.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Researched insurance plans to find good options for clients' needs.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Sought out new clients and developed clientele by networking to find new customers.
- Responded to customer inquiries and problems to promote great service.
- Scheduled meetings with prospective clients to discuss available products and services.
- Processed payments received from clients promptly according to established procedures.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Developed appropriate quotes based on risk information.
- Prepared proposals and conducted closing interviews to sell insurance products.
- Monitored market conditions to ensure that existing policies remain competitively priced.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
- Provided customers with information regarding plan features, pricing, and availability.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Daycare Worker
Rainbow City Daycare
Brownsville, TX
06.2020 - 07.2021
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Maintained accurate daily records of attendance and activities completed by each child.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Engaged children in creative play activities such as art projects, music time, story time.
- Implemented positive discipline techniques when necessary while maintaining a respectful attitude towards students.
- Enforced rules to teach good manners and maintain safe environment.
- Created lesson plans that incorporated activities to stimulate physical, social, emotional, cognitive growth of the children.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Secured indoor and outdoor premises to protect children.
- Provided snacks and meals in accordance with dietary guidelines.
- Sanitized toys and tables to maintain clean, safe environment.
- Monitored children's play activities to ensure safety.
- Enforced all health and safety standards set forth by state regulations for daycare facilities.
- Read aloud and played alphabet games to encourage early literacy.
- Ensured proper supervision of all activities including outdoor playtime.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Planned and implemented engaging activities to encourage creativity and expression.
- Participated in field trips with the daycare group to provide additional learning opportunities for the kids.
- Maintained organized and clean classroom and play areas.
- Assisted children in development of social, communication and problem-solving skills.
- Maintained daily records of activities, behaviors, meals, and naps.
- Provided support during nap times by reading stories or performing other calming activities with the children.
- Developed and implemented lesson plans and activities for children of various ages.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Introduced learning activities and imaginative play to teach children to explore.
- Maintained safe play environment.
- Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
- Developed and enforced positive strategies to encourage good behavior.
- Balanced schedules to promote optimal rest, play and educational periods.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Instructed children in eating, resting and restroom habits.
- Observed and monitored children's play activities.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Planned and completed group projects, working smoothly with others.
Education
High School Diploma -
Pace Early College High School
Brownsville, TX06-2020
Skills
- Policy Renewals
- Customer Follow-Up
- Customer Service
- Leads Prospecting
- Client Relations
- Negotiation
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Insurance Agent
Altre Insurance Agency
11.2021 - Current
Daycare Worker
Rainbow City Daycare
06.2020 - 07.2021
High School Diploma -
Pace Early College High School
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