Open To Work
Andrea Pettry
Summersville,WV
Work Preference
Summary
Accomplished professional with a strong background in hospitality and customer service, previously with Surestay Extended Suites Summersville. Demonstrated expertise in housekeeping and guest relations, enhancing satisfaction by 20%. Skilled in health and safety compliance and exceptional communication, ensuring a welcoming environment. Proven ability to collaborate effectively and manage tasks efficiently.
Work History
Kennel Technician
Columbiana County Dog Pound
06.2026 - 07.2026
- Maintained cleanliness and organization of guest rooms to enhance guest satisfaction.
- Conducted thorough cleaning of common areas, ensuring a welcoming atmosphere for guests.
- Managed laundry services, ensuring timely availability of clean linens and towels.
- Assisted with inventory management of cleaning supplies and equipment, optimizing stock levels.
- Resolved guest inquiries related to room cleanliness, enhancing overall guest experience.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Housekeeper
Surestay Extended Suites Summersville
07.2026 - Current
- Maintained cleanliness and organization of guest rooms to enhance guest satisfaction.
- Conducted thorough cleaning of common areas, ensuring a welcoming atmosphere for guests.
- Managed laundry services, ensuring timely availability of clean linens and towels.
- Assisted with inventory management of cleaning supplies and equipment, optimizing stock levels.
- Resolved guest inquiries related to room cleanliness, enhancing overall guest experience.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
Social Sciences
Ashland University
Ashland, OH01-2028
Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Health and safety compliance
Bed making proficiency
Hospitality background
Customer service-focused
Excellent oral and written communication
Customer-oriented
Physically strong
Guest relations
Exceptional communicator
Quality assurance
Resident support
Pet care assistance
Multitasking and organization
Detail-oriented
Product knowledge
Exceptional time management
English language fluency
Hardworking
Customer feedback management
Team support and collaboration
Timeline
Housekeeper
Surestay Extended Suites Summersville
07.2026 - Current
Kennel Technician
Columbiana County Dog Pound
06.2026 - 07.2026
Social Sciences
Ashland University