Andrea Porter
Executive Assistant
Saddle Brook,NJ
Summary
Professional with a strong background supporting high-level executives. Adept at managing schedules, coordinating meetings, and handling confidential information with discretion. Known for effectively collaborating with teams and adapting to changing priorities. Skilled in communication, organization, and problem-solving, always delivering results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
EA to the President and Vice President
Hackensack Meridian Health Foundation
Edison, NJ
07.2023 - Current
- Contributed to project success by tracking Donor Reports, coordinating resources, and ensuring timely completion of deliverables to streamline leadership alignment for board members across the ten hospital foundations.
- Act as a diplomatic thought partner to the Strategic Program Team, helping to set priorities, track progress against upcoming projects/initiatives, and ensure alignment across multiple teams.
- Enabled timely decision-making with accurate record-keeping of meeting minutes from quarterly board meetings, action items from team meetings, and follow-up tasks for board members.
- Optimized use of available resources with thorough budget management for off-site events, travel expenses, while owning and coordinating miscellaneous planning costs.
- Demonstrated adaptability by seamlessly adjusting to shifting priorities while maintaining focus on long-term goals set forth by the President and Vice President.
- Supported decision-making processes with well-researched reports and presentations on business trends and industry developments.
- Impacted company growth by supporting the recruitment process through scheduling interviews, conducting reference checks, developing comprehensive onboarding materials, suggesting mentorship programs, and offering ongoing support throughout their initial transition period, and orienting new hires to the department culture by being the designated On-Board Representative.
- Maintained a professional image for the President's office through polished, written correspondence and exceptional interpersonal skills in face-to-face interactions.
- Safeguarded sensitive company information through strict adherence to confidentiality protocols when handling documents and communications.
- Organized and coordinated conferences and monthly meetings, handling catering, agendas and travel arrangements.
- Upheld strict timetables by maintaining accurate, balanced calendars. Volunteering to help with special projects of varying degrees of complexity.
School Business Administrator
Immaculate Conception High School, Lodi Nj
Lodi, NJ
07.2022 - 07.2023
- Served as a liaison between the school administration and district leadership, providing necessary updates on financial matters and advocating for resources needed to support student success.
- Negotiated contracts with vendors to secure favorable terms for purchasing supplies or services needed by the school community.
- Developed comprehensive financial plans for school programs, ensuring adequate funding for all activities.
- Oversaw procurement processes, securing necessary resources within budget constraints while maintaining compliance with district policies.
- Facilitated communication between administration, teachers, parents, and community partners to foster a positive educational environment.
- Monitored cash flow closely, adjusting spending as needed to maintain fiscal stability throughout the academic year.
- Completed bi-weekly payroll and yearly benefits administration for faculty and staff, ensuring timely payment and accurate recordkeeping.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Service Desk Coordinator/Outreach Administrator
Borough of Manhattan Community College
New York, NY
11.2018 - 07.2022
- Managed service desk operations, ensuring timely and effective resolution of technical issues.
- Coordinated communication between IT teams and end-users to streamline support processes.
- Developed and maintained documentation for troubleshooting procedures and knowledge base articles.
- Trained new staff on service desk protocols, enhancing team performance and service quality.
- Analyzed support ticket trends to identify areas for process improvement and efficiency gains.
- Mentored junior coordinators, fostering a collaborative environment focused on skill development and knowledge sharing.
- Implemented service desk best practices, improving overall team performance and productivity, including two new systems: RingCentral and ServiceNow, that benefit the students and staff across the board.
- Established strong working relationships with vendors, streamlining the procurement process for required tools or equipment.
- Cultivated a positive work environment that fostered collaboration among team members, leading to enhanced individual performance metrics.
- Streamlined service desk processes for improved efficiency and reduced response times, including creating web pages, the department website, manuals, and other materials.
- Developed training materials for new hires, and refresher brochures for employees to ensure consistent quality of support services.
Program Related Investment Assistant
The Rockefeller Foundation
New York, NY
03.2007 - 07.2017
- Managed scheduling and calendar coordination for executives, ensuring efficient time management.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Coordinated travel arrangements and logistics, optimizing cost and time efficiency for staff.
- Assisted in preparing reports and presentations, ensuring accuracy and consistency in data presentation.
- Trained new administrative staff on office procedures, fostering a collaborative work environment.
- Collaborated with cross-functional teams to support project initiatives and enhance organizational effectiveness.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Bachelor of Arts - Business Administration And Management
Fairleigh Dickinson University
Teaneck, NJ09-2010
Skills
- Office administration
- Document preparation
- Executive support
- Performance tracking
- Calendar management
- Meeting planning
- Expense reporting
- Travel arrangements
- Client service
- Troubleshooting
Certification
- DE&I Certified - Jan 2024
Websites
Timeline
EA to the President and Vice President
Hackensack Meridian Health Foundation
07.2023 - Current
School Business Administrator
Immaculate Conception High School, Lodi Nj
07.2022 - 07.2023
Service Desk Coordinator/Outreach Administrator
Borough of Manhattan Community College
11.2018 - 07.2022
Program Related Investment Assistant
The Rockefeller Foundation
03.2007 - 07.2017
Bachelor of Arts - Business Administration And Management
Fairleigh Dickinson University