Andrea Porter
Saddle Brook,NJ
Summary
Professional with strong background supporting high-level executives. Adept at managing schedules, coordinating meetings, and handling confidential information with discretion. Known for effectively collaborating with teams and adapting to changing priorities. Skilled in communication, organization, and problem-solving, always delivering results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Vice President
Hackensack Meridian Health Foundation
07.2023 - Current
- Contributed to project success by tracking progress, coordinating resources, and ensuring timely completion of deliverables.
- Enabled timely decision-making with accurate record-keeping of meeting minutes, action items, and follow-up tasks.
- Optimized use of available resources with thorough budget management for office supplies, travel expenses, and event planning costs.
- Demonstrated adaptability by seamlessly adjusting to shifting priorities while maintaining focus on long-term goals set forth by the Vice President.
- Supported decision-making processes with well-researched reports and presentations on business trends and industry developments.
- Impacted company growth by supporting the recruitment process through scheduling interviews, conducting reference checks, and orienting new hires to the department culture.
- Maintained a professional image for the Vice President''s office through polished written correspondence and exceptional interpersonal skills in face-to-face interactions.
- Ensured seamless integration of new team members with comprehensive onboarding materials, mentorship programs, and ongoing support throughout their initial transition period.
- Safeguarded sensitive company information through strict adherence to confidentiality protocols when handling documents and communications.
- Organized and coordinated conferences and monthly meetings, handling catering, agendas and travel arrangements. Taking and reporting minutes once the meeting concluded.
- Upheld strict timetables by maintaining accurate, balanced calendars. Volunteering to help with special projects of varying degrees of complexity.
School Business Administrator
Immaculate Conception High School, Lodi Nj
07.2022 - 07.2023
- Served as a liaison between the school administration and district leadership, providing necessary updates on financial matters and advocating for resources needed to support student success.
- Negotiated contracts with vendors to secure favorable terms for purchasing supplies or services needed by the school community.
- Developed comprehensive financial plans for school programs, ensuring adequate funding for all activities.
- Oversaw procurement processes, securing necessary resources within budget constraints while maintaining compliance with district policies.
- Facilitated communication between administration, teachers, parents, and community partners to foster a positive educational environment.
- Monitored cash flow closely, adjusting spending as needed to maintain fiscal stability throughout the academic year.
- Completed bi-weekly payroll and yearly benefits administration for faculty and staff, ensuring timely payment and accurate recordkeeping.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Service Desk Coordinator and Outreach Coordinator
Borough of Manhattan Community College
11.2018 - 07.2022
- Managed service desk operations, ensuring timely and effective resolution of technical issues.
- Coordinated communication between IT teams and end-users to streamline support processes.
- Developed and maintained documentation for troubleshooting procedures and knowledge base articles.
- Trained new staff on service desk protocols, enhancing team performance and service quality.
- Analyzed support ticket trends to identify areas for process improvement and efficiency gains.
- Mentored junior coordinators, fostering a collaborative environment focused on skill development and knowledge sharing.
- Implemented service desk best practices, improving overall team performance and productivity, including two new systems: RingCentral and ServiceNow, that benefit the students and staff across the board.
- Established strong working relationships with vendors, streamlining the procurement process for required tools or equipment.
- Cultivated a positive work environment that fostered collaboration among team members, leading to enhanced individual performance metrics.
- Streamlined service desk processes for improved efficiency and reduced response times, including creating web pages, the department website, manuals, and other materials.
- Developed training materials for new hires, and refresher brochures for employees to ensure consistent quality of support services.
Executive Coordinator
Nathan Cummings Foundation
07.2017 - 06.2018
- Interacted diplomatically with clients, partners and vendors to support business development efforts
- Spoke for management team internally and externally under executive guidance and leadership.
- Assisted in the creation of impactful presentations for key stakeholders, utilizing strong design and communication skills to convey complex information effectively.
- Handled sensitive information with discretion, maintaining trust among colleagues and stakeholders alike.
- Planned, promoted and facilitated special events and functions and oversaw post-event follow-up.
- Served as a liaison between executives and employees, facilitating open lines of communication throughout the organization.
- Coordinated large-scale events, and traveled for over 20 convenings/conferences and presented results at more than 30 staff meetings.
- Increased productivity of the President's and Chief Of Staff/Board Liaison office by 80% through monitoring schedules, preparing necessary materials and organizing logistics to create a better work-life balance.
- Exercised independent judgment in support of senior leadership and corporate mission.
- Coordinated large-scale events, including conferences and company-wide meetings, resulting in successful outcomes and positive feedback from attendees.
Administrative Assistant to Managing Directors
The Rockefeller Foundation
03.2007 - 07.2017
- Managed scheduling and calendar coordination for executives, ensuring efficient time management.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Coordinated travel arrangements and logistics, optimizing cost and time efficiency for staff.
- Assisted in preparing reports and presentations, ensuring accuracy and consistency in data presentation.
- Trained new administrative staff on office procedures, fostering a collaborative work environment.
- Collaborated with cross-functional teams to support project initiatives and enhance organizational effectiveness.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Bachelor of Arts - Business Administration And Management
Fairleigh Dickinson University
Teaneck, NJ09-2010
Skills
- Office administration
- Document preparation
- Executive support
- Performance tracking
- Calendar management
- Meeting planning
- Expense reporting
- Travel arrangements
- Customer service
Certification
- DE&I Certified - Jan 2024
Timeline
Executive Assistant to the Vice President
Hackensack Meridian Health Foundation
07.2023 - Current
School Business Administrator
Immaculate Conception High School, Lodi Nj
07.2022 - 07.2023
Service Desk Coordinator and Outreach Coordinator
Borough of Manhattan Community College
11.2018 - 07.2022
Executive Coordinator
Nathan Cummings Foundation
07.2017 - 06.2018
Administrative Assistant to Managing Directors
The Rockefeller Foundation
03.2007 - 07.2017
Bachelor of Arts - Business Administration And Management
Fairleigh Dickinson University
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