Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Portis

Cleveland,OH

Summary

Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.

Overview

20
20
years of professional experience

Work History

Food Service Worker

Morrison
02.2015 - Current
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Monitored food quality and freshness throughout day.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Food Service Worker

McDonald’s
06.2010 - 02.2014
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Processed customer payments and balanced cash drawers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Adjusted food preparation methods in accordance with customer requests.
  • Monitored food quality and freshness throughout day.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Food Service Worker

Aramark
07.2008 - 06.2010
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Processed customer payments and balanced cash drawers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Adjusted food preparation methods in accordance with customer requests.
  • Monitored food quality and freshness throughout day.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Cleaned and organized kitchen, dining and service areas.
  • Developed and maintained positive relationships with customers to enhance service.

Manager

Rally’s
05.2002 - 07.2008
  • Defined clear targets and objectives and communicated to other team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Expedited service during busy periods by assisting in serving customers and processing payments.
  • Trained and managed employees.
  • Ensured that customers were served quality food in a timely manner.
  • Inspected all work areas to ensure compliance with food health and safety regulations.
  • Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.

Education

Culinary Arts

Cuyahoga Community College
Cleveland, OH

Skills

  • Food Preparation
  • Attention to Detail
  • Fast-Paced Environment
  • Cleaning and Sanitation
  • Food Handling Standards
  • Accurate Cash Handling
  • Knife Use
  • Cash Register Operations

Timeline

Food Service Worker

Morrison
02.2015 - Current

Food Service Worker

McDonald’s
06.2010 - 02.2014

Food Service Worker

Aramark
07.2008 - 06.2010

Manager

Rally’s
05.2002 - 07.2008

Culinary Arts

Cuyahoga Community College

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Andrea Portis