Andrea Presley
Baltimore,MD
Summary
BA in Business Administration with 5+ years of experience in the administrative area, human resources, records management, and customer service. Bilingual speaker of Spanish and English with knowledge of Microsoft Office and administrative support. High adaptability, attention to detail, and results-oriented.
Overview
8
8
years of professional experience
Work History
Client Coordinator
Maxim Healthcare
03.2023 - Current
- Proactively supports recruiters with the credentialing process by engaging and supporting each candidate's progress.
- Maintained files and filing, keeping sensitive information confidential.
- Responsible for data entry, validation of data, and data integrity for all credentialing requirements for caregivers and field staff.
- Updated and distributed Excel spreadsheets to report KPIs and weekly reports summarizing performance metrics.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Assists with various office administrative functions.
- Provided administrative support to team members, BDMs, and DBOs with management in daily tasks.
- Maintained accurate records of employee time cards and attendance records.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
Administrative Coordinator
Ideas De Una Pelirroja
03.2018 - 07.2020
- Coordinated office workflow to maximize productivity and labor resources.
- Monitored daily operations and evaluated performance to proactively approach backlogs.
- Interviewed potential candidates and provided thorough reviews to HR to aid in hiring decisions.
- Collaborated with department leads and senior management to coordinate operations and drive improvements.
- Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance.
- Drafted and monitored employee scheduling to support effective resource allocation.
- Supervised direct reports and enforced adherence to established procedures and deadlines.
Administrative Assistant
Agudelo Pelaez Lawyers
01.2017 - 02.2018
- Coordinated travel arrangements and reconciliation of expense reports.
- Supported information security and integrity with well-organized filing systems and databases.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Maintained files and filing, keeping sensitive information confidential.
- Maintained office inventory by assisting with supply orders.
- Established professional and collaborative working relationships with company associates and external parties.
- Monitored and coordinated venue reservations and travel arrangements, facilitating meetings and events.
- Maintained calendars and schedules to set appointments for management team.
- Used Microsoft Office Suite to create and revise documents and presentations.
Administrative Assistant
Curves International
04.2015 - 12.2016
- Acquired, distributed and stored supplies.
- Set goals and deadlines for department.
- Conducted classes to teach procedures to staff.
- Analyzed internal processes and recommended and implemented procedural and policy changes to improve operations.
- Managed paper and electronic filing systems.
- Established work procedures and schedules to organize daily work of administrative staff.
- Screened incoming telephone calls, routing to appropriate personnel.
Education
Bachelor of Science - Business Administration
Fundacion Universitaria Maria Cano
Medellin, Colombia09.2021
Associate of Science - Business Administration
ITM
Medellin, Colombia04.2018
No Degree - Human Resources Management
Howard Community College
Columbia, MD05.2021
No Degree - Effective Business Writing
Howard Community College
Columbia, MD07.2021
Skills
- Microsoft Access
- Data Entry
- Staff Training
- Time Management
- Microsoft Excel
- Employee Records Management
- Attention to Detail
- Remote Work Coordination
- Spanish Fluency
- Report Preparation and Analysis
- Administrative Duties
- Administration and Operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Client Coordinator
Maxim Healthcare
03.2023 - Current
Administrative Coordinator
Ideas De Una Pelirroja
03.2018 - 07.2020
Administrative Assistant
Agudelo Pelaez Lawyers
01.2017 - 02.2018
Administrative Assistant
Curves International
04.2015 - 12.2016
Bachelor of Science - Business Administration
Fundacion Universitaria Maria Cano
Associate of Science - Business Administration
ITM
No Degree - Human Resources Management
Howard Community College
No Degree - Effective Business Writing
Howard Community College