Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Price

Herriman,UT

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Insightful Key Account Manager offering 8 years of hands-on experience maintaining cordial relationships with company's clients by thoroughly researching customer needs and verifying timely delivery of products. Well-educated in sales and customer service protocols and procedures paired with aptitude to build relationships with people of all levels. Familiar with industry market trends and best practices.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Key Account Manager

Carlson Beer Distribution
West Valley City, UT
08.2020 - Current
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
  • Sought out opportunities for upselling additional products or services to existing customers.
  • Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
  • Developed and implemented key account plans to meet customer needs and increase company profitability.

District Manager

Noodles & Company
Sandy, UT
08.2020 - 01.2024
  • Identified opportunities for process improvement across multiple locations within the district.
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.

Director of Food and Beverage

Fatcats
Holladay, UT
01.2018 - 08.2020
  • Organized monthly staff trainings focused on topics such as proper sanitation techniques, food safety protocols.
  • Negotiated contracts for catering services for special events hosted by the restaurant.
  • Maintained efficient operations by delegating tasks to team members according to their skillsets.
  • Updated bar menu, resulting in a significant increase of 45-50% in sales.

General Manager

PDQ Restaurant
Lehi, UT
01.2014 - 01.2018
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.

Education

High School Diploma -

Lone Peak High School
Highland, UT
06-2010

Some College (No Degree) - Psychology

Utah Valley University
Orem, UT

Skills

  • Account Retention
  • Key Account Management
  • Consultative Selling
  • Territory Management
  • Client Relationship Building
  • Relationship selling
  • Beverage knowledge
  • Relationship Building
  • Team Collaboration
  • Active Listening

Certification

  • ServSafe Food Handler Certified
  • Licensed Alcohol Sales - 2023

Timeline

Key Account Manager

Carlson Beer Distribution
08.2020 - Current

District Manager

Noodles & Company
08.2020 - 01.2024

Director of Food and Beverage

Fatcats
01.2018 - 08.2020

General Manager

PDQ Restaurant
01.2014 - 01.2018

High School Diploma -

Lone Peak High School

Some College (No Degree) - Psychology

Utah Valley University

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Andrea Price