Gerald Queen
Denton,MD
Summary
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions. Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions. Talented Production Worker offering several years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services.
Overview
25
25
years of professional experience
Work History
Production Worker
Adrian Steel Company
Curtis Bay, MD
05.2013 - 05.2021
- Inspected product quality prior to packaging and shipment.
- Cleaned up work area at end of shift to maintain safe working environment.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Performed minor repairs on machinery as needed.
- Provided assistance in loading and unloading containers onto trailers for transport.
- Operated forklift to move materials and finished products within warehouse.
- Troubleshot technical issues that arose during assembly process.
- Communicated with team members regarding tasks assigned during shift.
- Assisted in setting up production lines for manufacturing processes.
- Adhered strictly to established guidelines and procedures while performing duties.
- Ensured proper labeling of completed products before shipping out.
- Reported any issues to supervisor immediately for resolution.
- Followed safety protocols while operating machines and equipment.
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
- Identified defective parts or components and removed them from production line.
- Monitored production line operations to ensure efficiency and accuracy.
- Conducted routine maintenance checks on all machinery used in the production line.
- Organized storage areas for efficient retrieval of items when needed.
- Verified accuracy of finished products against work orders or blueprints.
- Analyzed work orders to determine materials needed for each production batch.
- Kept operations area neat and orderly to minimize obstacles.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Attended regular training sessions to increase machine operating skills.
- Separated products according to weight, grade and size of material to produce final product.
- Used daily system logs to document production information, discussing issues with management.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Used hand trucks and forklifts to unload, load and transport items.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Hand-assembled needed parts with bolts and screws.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Produced quality products by palletizing, packaging and assembling finished items.
- Met or exceeded target for on-time customer shipments.
Maintenance Crew Member
Sunrise Assisted Living
Annapolis , MD
12.2009 - 05.2013
- Replaced washers, dryers, stoves, refrigerators, and dishwashers when needed.
- Installed new locks on doors when requested by management staff.
- Provided technical support to other crew members when needed.
- Inspected building interiors and exteriors for needed repairs or replacements.
- Replaced door handles and hinges when necessary for security purposes.
- Trimmed trees and bushes to maintain a neat appearance at all times.
- Checked fire alarms regularly for proper operation.
- Cleared walkways of snow and ice during winter months.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Applied sealant around windowsills to keep out drafts and pests.
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Provided support to other crew members during large-scale maintenance tasks.
- Assisted with installation of new equipment when necessary.
- Assisted with painting projects both inside and outside the facility.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
- Maintained inventory of tools and supplies used for repairs and maintenance projects.
- Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Removed snow from sidewalks, driveways and parking areas.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Inspected and replaced light fixtures and bulbs.
- Trained new maintenance staff on procedures and safety protocols.
- Cleaned vents and replaced filters to verify proper air flow.
- Identified problems during daily work inspections and addressed concerns.
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Provided excellent customer service when addressing tenant maintenance concerns.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Operated a variety of hand and power tools safely and efficiently.
- Followed correct procedures for handling, transporting and disposing of new and recycled materials.
- Implemented troubleshooting techniques to resolve issue.
Dining Room Manager
Sunrise Assisted Living
Annapolis, MD
12.2009 - 05.2013
- Supervised the staff to ensure proper service standards were met.
- Resolved customer complaints in a professional manner.
- Established goals for overall profitability of the dining room operation.
- Provided guidance and direction to team members regarding proper procedures for serving guests.
- Participated in local community activities related to promoting the business.
- Reviewed reservations and prepared tables accordingly in order to maximize seating capacity during peak hours.
- Trained new employees on customer service, safety protocols, and restaurant policies.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer service standards.
- Ensured that all dining areas were well maintained and organized.
- Oversaw daily operations of the dining room including seating arrangements, menu changes, and special requests from customers.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
- Acted as liaison between head of kitchen staff and front of house to update staff on menu updates, special requests, and canceled items.
- Arranged proper seating facilities to promote rules and regulations concerning safety, fire and health concerns.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained goals and expectations required of trainees.
- Oversaw food preparation, production and presentation according to quality standards.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Distributed food to service staff for prompt delivery to customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained new employees to perform duties.
Head Installer
System Connections
Savage, MD
04.1996 - 08.2008
- Trained new installers in installation techniques, safety procedures, and customer service skills.
- Adhered strictly to safety protocols while working on-site in potentially hazardous environments.
- Ensured proper operation of all installed equipment by performing thorough testing after completion of projects.
- Evaluated existing products for compatibility with newly installed systems.
- Provided technical support to customers during and after the installation process.
- Monitored inventory levels of necessary supplies used in the installation process to ensure adequate stock is available at all times.
- Maintained a high level of accuracy when completing paperwork associated with each installation job.
- Conducted regular maintenance checks on all installed systems to identify potential problems or areas for improvement.
- Inspected tools regularly for signs of wear or damage prior to use on each job site visit.
- Reviewed blueprints to determine the best installation methods for each project.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.
- Adhered to local building codes and safety regulations in all installation activities.
Truck Driver Laborer
Systems Connection of Maryland
Savage, MD
04.1996 - 08.2008
- Provided courteous customer service through professional interactions with customers throughout delivery process.
- Provided assistance in the installation of products at customer sites as needed.
- Delivered goods in an efficient and timely manner according to customer specifications.
- Performed daily vehicle safety inspections to ensure safe operation.
- Assisted with unloading, loading, and securing freight on flatbed trailers.
- Inspected truck for defects before each trip and completed necessary repairs and maintenance when required.
- Verified accuracy of all paperwork associated with shipments including bills of lading, manifests.
- Followed safety procedures when handling hazardous materials such as flammable liquids or gases.
- Managed time efficiently by planning most efficient routes based on traffic conditions and weather forecasts.
- Ensured that cargo was secured properly prior to transport utilizing appropriate tie-down straps and chains.
- Inspected trucks for mechanical items and safety issues prior to operation.
- Adhered to all applicable federal, state, and local regulations regarding commercial driving operations.
- Loaded and unloaded cargo from trucks using a forklift.
- Adhered strictly to Hours of Service guidelines set forth by Federal Motor Carrier Safety Administration.
- Reported any mechanical issues or delays encountered during shifts promptly to supervisors or dispatchers.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Secured loads on pallets to minimize damage and worker injuries.
- Communicated with team members to coordinate efficient and accurate movements.
- Positioned lifting devices to secure material or products for transport to designated areas.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
Education
High School Diploma -
Meade High School
Fort George G Meade, MD06-1984
Skills
- Product Assembly
- Quality Assurance
- Batch production
- Machine Operation
- Equipment Troubleshooting
- Equipment Operation
- Loading and unloading protocols
- Hand tools
- Assembly procedures
- Materials Handling
- OSHA Compliance
- Machinery Operation
Timeline
Production Worker
Adrian Steel Company
05.2013 - 05.2021
Maintenance Crew Member
Sunrise Assisted Living
12.2009 - 05.2013
Dining Room Manager
Sunrise Assisted Living
12.2009 - 05.2013
Head Installer
System Connections
04.1996 - 08.2008
Truck Driver Laborer
Systems Connection of Maryland
04.1996 - 08.2008
High School Diploma -
Meade High School
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