Andrea Quesada
Lake Elsinore,CA
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
13
13
years of professional experience
Work History
Grocery Associate
Amazon Fresh
05.2022 - Current
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
- Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
- Monitored thermometers for proper temperatures in cases and coolers, adjusting equipment as necessary and maintaining temperature logs to show safe storage practices.
- Checked for outdated and overripe grocery items and removed from inventory.
- Put up discarded or returned merchandise, stocked and restocked front-end products and used supply items efficiently to eliminate waste and to achieve lowest supply cost.
- Offered product samples to help customers discover new items or products, informing customers of grocery specials and recommending grocery items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Sandwich Artist
SUBWAY®Restaurants
02.2022 - 05.2022
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
Cleaning Crew Member
OctoClean
12.2019 - 08.2020
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Sandwich Artist
SUBWAY®Restaurants
04.2014 - 06.2015
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
CNA
Royal Oaks Convalescent Hospital
02.2011 - 10.2012
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
Education
Human Services Certificate - Addiction Counseling
San Bernardino Valley College
San Bernardino, CA12.2026
High School Diploma -
Parkridge Private School
Long Beach, CA10.2024
Skills
- Removing Defective Products
- Cash Register Operations
- Accurate Cash Handling
- Store Appearance
Languages
Spanish
Native or Bilingual
Timeline
Grocery Associate
Amazon Fresh
05.2022 - Current
Sandwich Artist
SUBWAY®Restaurants
02.2022 - 05.2022
Cleaning Crew Member
OctoClean
12.2019 - 08.2020
Sandwich Artist
SUBWAY®Restaurants
04.2014 - 06.2015
CNA
Royal Oaks Convalescent Hospital
02.2011 - 10.2012
Human Services Certificate - Addiction Counseling
San Bernardino Valley College
High School Diploma -
Parkridge Private School