Andrea Quinonez
El Paso,TX
Summary
Seasoned Housekeeping Supervisor with a proven track record at The Outlet LF, showcasing exceptional leadership in conflict resolution and staff scheduling to enhance operational efficiency. Expert in maintaining high hygiene standards and adept at fostering a harmonious work environment. Brings a blend of meticulous cleaning ability and outstanding interpersonal skills to exceed employer expectations.
Overview
9
9
years of professional experience
Work History
Housekeeping
Western Janitorial Service
El Paso, TX
09.2023 - Current
- Performed general housekeeping duties such as sweeping, mopping, dusting.
- Performed wall washing, vacuuming, dusting and other housekeeping tasks.
- Assisted in general housekeeping duties as needed.
- Assisted with special projects related to housekeeping operations as needed.
- Stocked housekeeping carts with supplies necessary for cleaning tasks.
Housekeeping Supervisor
The Outlet LF
El Paso, TX
03.2021 - 08.2023
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Scheduled employees' shifts according to occupancy levels at the Outlet.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Created and implemented daily cleaning schedules for staff members.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Supervisor
The Cleaners, Pants Presseer
El Paso, TX
03.2016 - 03.2021
- Trained new employees on company policies and procedures.
- Tracked progress on projects and provided timely feedback to staff members.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Responded to customer questions regarding products, prices and availability.
Education
High School Diploma -
Andress High School
El Paso, TX05-2000
Skills
- Cleaning and housekeeping
- Housekeeping and laundry services
- Department housekeeping
- General housekeeping ability
- Housekeeping excellence
- Light housekeeping
Timeline
Housekeeping
Western Janitorial Service
09.2023 - Current
Housekeeping Supervisor
The Outlet LF
03.2021 - 08.2023
Supervisor
The Cleaners, Pants Presseer
03.2016 - 03.2021
High School Diploma -
Andress High School
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