Summary
Overview
Work History
Education
Skills
Timeline
Server

Andrea Ramirez

McDonough,GA

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Yami Crab. Proven ability to enhance guest engagement and maintain cleanliness standards, while effectively managing cash handling. Recognized for implementing process improvements that boosted team productivity and operational efficiency. Committed to delivering outstanding hospitality experiences.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

9
9
years of professional experience

Work History

Server

Yami Crab
02.2023 - 10.2025
  • Provided excellent customer service by promptly greeting and seating guests.
  • Assisted in taking food and beverage orders accurately for timely delivery.
  • Maintained cleanliness of dining area, ensuring a welcoming environment for patrons.
  • Collaborated with kitchen staff to ensure accurate order preparation and presentation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Inventory Scanner

Home Depot
11.2020 - 01.2023
  • Conducted regular inventory scans to ensure accurate stock levels and minimize discrepancies.
  • Utilized handheld scanning devices to track inventory movements efficiently.
  • Identified and reported damaged or expired items for timely removal from stock.
  • Assisted in training new staff on scanning procedures and safety protocols.
  • Monitored stock replenishment needs, supporting effective restocking efforts.

Team Leader

QuikTrip
02.2017 - 12.2020
  • Implemented process improvements that reduced operational costs and increased productivity.
  • Conducted performance evaluations to ensure accountability and continuous improvement within the team.
  • Analyzed operational data to identify trends and inform strategic decision-making processes.
  • Established communication protocols that improved information flow among stakeholders and teams.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Education

Associate of Applied Science - Science Education

Georgia College And State University
Milledgeville, GA
05-2027

High School Diploma -

Turner Job Corps
Albany, GA
12-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Sales techniques
  • Order accuracy
  • Guest relations management
  • Dining area maintenance
  • Tableside etiquette
  • Task prioritization
  • Inventory management

Timeline

Server

Yami Crab
02.2023 - 10.2025

Inventory Scanner

Home Depot
11.2020 - 01.2023

Team Leader

QuikTrip
02.2017 - 12.2020

Associate of Applied Science - Science Education

Georgia College And State University

High School Diploma -

Turner Job Corps
Andrea Ramirez