Andrea Rawls
Fort Walton Beach,Florida
Summary
Detailed oriented data analyst professional with 3 + years of success in financial planning, quantitative statistical analysis, budgeting, accounting, forecasting reporting, cost analysis and reconciliation. Highly skilled at analysis techniques. Strong in variance analysis and analytical skills.
Overview
8
8
years of professional experience
Work History
Program Coordinator/Financial Analyst
Amentum
07.2024 - Current
- Leading program staff and delegating tasks
- Monitoring program budgets and prioritizing funds
- Performing outreach duties to engage with the local community
- Developing effective programs and overseeing activities
- Managing administrative tasks and tracking the budget
- Ensuring projects are completed on time and within budget
- Coordinating project activities and supervising team members
- Managing communication with the public
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Analyze historical and current financial data to understand the company’s financial status
- Evaluate capital expenditures and depreciation
- Develop predictive financial models to support organizational decision making
- Analyze processes to identify gaps that can improve profit margins
- Establish benchmarks for financial processes
- Track current financial data to alert stakeholders in case of deviation
- Provide guidance in buying or selling stocks, making investments and generating funds
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Study industry-specific research and available data to predict trends
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Create written reports that enable management teams to make strategic decisions to meet business goals
- Prepare documentation for startups and small businesses to get funding
- Develop forecasting tools to automate financial data analysis
Financial Analyst
Beast Code LLC
08.2023 - Current
- Analyze historical and current financial data to understand the company’s financial status
- Evaluate capital expenditures and depreciation
- Develop predictive financial models to support organizational decision making
- Analyze processes to identify gaps that can improve profit margins
- Establish benchmarks for financial processes
- Track current financial data to alert stakeholders in case of deviation
- Provide guidance in buying or selling stocks, making investments and generating funds
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Study industry-specific research and available data to predict trends
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Create written reports that enable management teams to make strategic decisions to meet business goals
- Prepare documentation for startups and small businesses to get funding
- Develop forecasting tools to automate financial data analysis
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
Accounts Receivable/ Accounts Payable Coordinator
Amentum
01.2024 - 07.2024
- Verify and process invoices received from vendors and suppliers
- Handle payments, ensuring timely and accurate disbursement to vendors
- Reconcile vendor statements and resolve discrepancies
- Maintains meticulous records of accounts payable activity is essential
- Organize and manage client invoices
- Track electronic payments, credit card deposits, and handle chargebacks and returns
- Maintain and update customer files, including changes in name, address, or other relevant details
Assistant Office Manager
Aspen Dental
04.2022 - 08.2023
- Help led the office to create lasting impressions and build trust and loyalty with patients by working to help alleviate any barriers or questions they might have on their doctor prescribed treatment plan
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Processed and evaluated insurance claims for dental policies, adhering to company guidelines and industry regulations
- Interacted with policyholders, agents, and third-party vendors to gather necessary documentation and information for claim assessment
- Investigated and analyzed claims to determine coverage eligibility and assess damages accurately
- Assist with various office duties including greeting and checking patients in, preparing patient charts, and collecting payments
- Balance nightly deposits and complete credit card processing
- Supervise the non-clinical staff within the dental practice
- Completed bi-weekly payroll for 8 employees.
Sales Supervisor and Dispatcher
Peaden, Plumbing, Electrical & HVAC
10.2019 - 01.2022
- Establishes and maintains good rapport/relationships with affiliate agents and customers
- Communicates with affiliates and/or customers daily to make contact, advise of changes, delays and etc
- Maintains daily excel spreadsheet report
- Tracks the status of each customer’s shipment
- Receives incoming calls and correspondence from affiliate agents and customers
- Effectively uses both local and corporate computer systems in the processing of each lead, including appointment setting, MoversSuite tasks and communication within the systems
- Confirms move details and special requests, verifying dates, addresses, storage information and customer contact as needed throughout each move
- Resolves conflicts or issues with customers and/or the account and escalates the issues to the Account Manager when needed
- Attends and participates in regular meetings to discuss current issues, receives additional training and etc
- Keenness in understanding processes and immediate responsiveness when dealing with customer service issues
- Timely and effective communication both internally and externally
- Back-up receptionist as needed
- Registering all interstate orders as needed
- Directed dispatching, routing, and tracking of 30 fleet vehicles.
Customer Support and Compliance Supervisor
Adcomm Inc.
05.2017 - 10.2019
- Oversaw a team of 30 customer support representatives, ensuring efficient handling of inquiries and issues
- Developed and implemented training programs to enhance team members' product knowledge and support skills
- Monitored and evaluated team performance, providing regular feedback and coaching to improve performance
- Collaborated with cross-functional teams to resolve complex customer problems and escalations
- Conducted weekly team meetings to review metrics, address concerns, and set performance goals
- Maintained accurate records of customer interactions and solutions provided in the CRM system
- Participated in product training sessions to stay updated on the latest features and updates
- Collaborated with colleagues and supervisors to share best practices and improve team efficiency
- Conducted thorough audits for improved risk management and mitigation strategies.
- Streamlined reporting processes by implementing efficient data collection systems, resulting in more accurate risk assessments.
- Collaborated with cross-functional teams for consistent implementation of compliance initiatives across departments.
Education
Some College (No Degree) -
Barry University
Miami Shores, FLSkills
- Financial Modeling
- SQL
- Data Analysis
- R
- Python
- Financial Reporting
- Business Analysis
- Data Mining
- PowerBi
- Tableau
- Excellent interpersonal and communication skills
- Ability to multitask
- Budget management
- Organizational skills
- Computer literacy
- Leadership
- Problem-solving
- Adaptability
Timeline
Program Coordinator/Financial Analyst
Amentum
07.2024 - Current
Accounts Receivable/ Accounts Payable Coordinator
Amentum
01.2024 - 07.2024
Financial Analyst
Beast Code LLC
08.2023 - Current
Assistant Office Manager
Aspen Dental
04.2022 - 08.2023
Sales Supervisor and Dispatcher
Peaden, Plumbing, Electrical & HVAC
10.2019 - 01.2022
Customer Support and Compliance Supervisor
Adcomm Inc.
05.2017 - 10.2019
Some College (No Degree) -
Barry University
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