Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Andrea Razo

Houston,TX

Summary

Detail-oriented administrative professional with expertise in office management and project coordination. Strong skills in data entry and calendar management to support senior staff effectively. Proven leadership in financial tracking and customer relationship management enhances operational efficiency and productivity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Billing Specialist

Gulf Winds
La Porte, Texas
09.2024 - Current
  • Verified warehouse order charges, ensuring accurate billing processes.
  • Prepared invoices to expedite billing and collections.
  • Generated weekly Statements of Account (SOA) for customers and followed up on outstanding payments.

Customer Service Representative

Gulf Winds
La Porte, TX
06.2021 - Current
  • Tracked orders from initiation to completion, ensuring timely delivery of goods.
  • Provided frontline customer support via calls and emails for product transactions.
  • Collaborated with freight forwarders to arrange overseas transportation of goods.
  • Processed export and domestic orders per country-specific regulations.
  • Verified driver check-ins to maintain seamless logistics operations.
  • Managed office supplies inventory and executed replenishment strategies.

Administrative Assistant

Hanissian Pediatrics
Houston, TX
08.2017 - 06.2019
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Provided support to departmental managers in their day-to-day activities.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Store Assistant

Boost Mobile
Houston, Texas
03.2016 - 06.2017
  • Performed daily opening and closing duties such as counting registers, setting alarms.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Monitored inventory levels to ensure adequate stock availability for customers.

Education

Associate of Arts - Bussiness

San Jacinto College District
Pasadena, TX
05-2020

Skills

  • Office administration
  • Billing processes
  • Microsoft Office Suite
  • Data entry
  • Spanish fluency
  • Team collaboration

Certification

  • Hazmat Vessel Shipper Certification (IMDG)
  • Shipping Hazardous Materials By ground transportation Certification.

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Billing Specialist

Gulf Winds
09.2024 - Current

Customer Service Representative

Gulf Winds
06.2021 - Current

Administrative Assistant

Hanissian Pediatrics
08.2017 - 06.2019

Store Assistant

Boost Mobile
03.2016 - 06.2017

Associate of Arts - Bussiness

San Jacinto College District

Similar Profiles

CREATE PROFILE