ANDREA HUGHES
Richmond,California
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Overview
36
36
years of professional experience
Work History
Home Care Worker
Contra Costa Public Authority
Pleasanton, California
08.2023 - 12.2024
- Provide comprehensive personal care and assistance with daily living activities, ensuring client dignity and comfort
- Facilitate health maintenance by accompanying clients to medical appointments and assisting with medication management and routine health checks
- Assisted with all or any grooming request from client
Administrative Assistant, Property Manager
Renoir Stang Agency
Alameda, California
06.2022 - 01.2024
- Provide prompt and informative responses to prospective tenant inquiries/
- A service-oriented environment
- Manage accurate resident databases and assist with Tax Credit and Section 8 re-evaluations, while also executing legally mandated tenant notifications/
Screening Associate
Milestone IT/Favecook
San Francisco, California
07.2020 - 10.2021
- Enforced COVID-19 safety protocols to ensure a secure working environment
- Administered temperature screening procedures, maintaining health standards
- Delivered high-quality service to employees and aliates, ensuring satisfaction and safety compliance
Administrative Assistant
Lifelong Ashby Health Center
Oakland, California
01.2019 - 05.2019
- Managed reception area, eciently addressing visitor inquiries and eectively directing individuals to relevant departments, improving overall communication ow
- Coordinated scheduling and conrmed appointments, while maintaining inventory levels through timely ordering of supplies from vendors
Administrative Assistant I
Hanger Clinic
San Francisco, California
04.2017 - 06.2017
- Managed a multi-line telephone system to disseminate information and coordinate scheduling for patient appointments
- Welcomed and assisted visitors by identifying their needs and guiding them to suitable medical professionals for prosthetic or orthotic consultations
Front Desk Clerk
John Stewart Company
San Francisco, California
01.2014 - 02.2016
- Managed access control by overseeing the entrance and departure of personnel and guests, ensuring security protocols were upheld
- Coordinated communication by handling inbound and outbound calls, eectively scheduling appointments and addressing inquiries
- Supported property management operations by performing general oce maintenance tasks, organizing meal orders, and handling postal deliveries
Front Desk Clerk
Tenderloin Housing Clinic
San Francisco, California
04.2008 - 07.2013
- Managed access control, ensuring secure and authorized entry for both employees and visitors to maintain the facility safe
- Facilitated eective shift handovers by providing comprehensive reports on daily activities and outstanding matters
- Uphold strict condidentiality and discretion in all operations, safeguarding sensitive information and maintaining privacy standards
Dietary Aide
Brookside Hospital
San Pablo, California
09.2003 - 08.2008
- Supported food service operations by adhering to dietary restrictions and portion control guidelines during meal preparation and distribution
- Maintained stringent sanitation standards by diligently following designated cleaning schedules within the department
Administrative Assistant
Green Motors
Berkeley, California
10.2007 - 01.2008
- Ensured operational eciency by maintaining a secure and well-maintained facility environment
- Supported departmental productivity through eective goal-setting assistance and streamlined supply management
Call Center Operator
B&G Medical Communication
Richmond, California
05.1989 - 07.2000
- Managed multi-line communication systems to deliver critical information to patients, ensuring seamless access to appointments and clinic services
- Provided detailed program and service information in response to inbound inquiries, enhancing patient understanding and engagement
Skills
- Personal hygiene support
- Nutrition monitoring
- Meal preparation
- Client confidentiality
- Compassionate caregiving
- Patient care
- Housekeeping
Timeline
Home Care Worker
Contra Costa Public Authority
08.2023 - 12.2024
Administrative Assistant, Property Manager
Renoir Stang Agency
06.2022 - 01.2024
Screening Associate
Milestone IT/Favecook
07.2020 - 10.2021
Administrative Assistant
Lifelong Ashby Health Center
01.2019 - 05.2019
Administrative Assistant I
Hanger Clinic
04.2017 - 06.2017
Front Desk Clerk
John Stewart Company
01.2014 - 02.2016
Front Desk Clerk
Tenderloin Housing Clinic
04.2008 - 07.2013
Administrative Assistant
Green Motors
10.2007 - 01.2008
Dietary Aide
Brookside Hospital
09.2003 - 08.2008
Call Center Operator
B&G Medical Communication
05.1989 - 07.2000