Summary
Overview
Work History
Education
Skills
COMMUNICATION
LEADERSHIP
Timeline
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Andrea Reifschneider

Pine Bluffs,WY

Summary

Skilled in customer service, event coordination, and compassionate care. I can manage large events, support individuals with special needs, and maintain high standards of service while bringing realism, honesty, and hard work into any environment I enter.

Overview

4
4
years of professional experience

Work History

Bartender

Pine Bluffs Distilling
Pine Bluffs, Wyoming
08.2025 - Current
  • Mixed cocktails and beverages for diverse customer preferences.
  • Informed customers about drink specials and menu items.
  • Handled cash transactions and processed payments accurately.
  • Maintained cleanliness and organization of the bar area.
  • Performed opening and closing duties including managing sales made in a day.
  • Coordinated and executed professional dinner parties for groups of 20 to 300, ensuring high customer satisfaction.
  • Organized community events hosting over 500 attendees, fostering local engagement and connection.
  • Ensured efficient travel arrangements and organized packing of supplies for events.
  • Acquired extensive knowledge of whiskey, distilling processes, and liquor laws in Wyoming and Laramie County.

Garden Center Associate

Walmart
Cheyenne, Wyoming
05.2025 - 07.2025
  • Assisted customers in selecting plants and gardening supplies.
  • Managed inventory levels to ensure product availability and freshness.
  • Operated cash register to process customer payments accurately and efficiently.
  • Processed transactions accurately at the point of sale system.
  • Collaborated with team members to complete daily operational tasks efficiently.
  • Loaded purchased items into vehicles.

Work Study Student

Student Success Center
Spearfish, South Dakota
09.2024 - 05.2025
  • Supported students in accessing academic resources and services to enhance their educational experience.
  • Scheduled and facilitated testing for students of BHSU and other colleges to ensure compliance with academic standards.
  • Coordinated meetings to address student needs and resources. for the Disability Coordinator and her students.
  • Recorded test scores and reported them to the appropriate high schools.
  • Efficiently organized blank and completed tests.

Digital Personal Shopper

Walmart
Spearfish, South Dakota
09.2024 - 04.2025
  • Curated personalized shopping experiences for customers using digital platforms.
  • Managed online orders and ensured timely fulfillment of customer requests.
  • Resolved customer inquiries related to product availability and order status.
  • Engaged with customers to create a welcoming atmosphere and address their needs.

Resident Assistant

Residence Life at Black Hills State University
Spearfish, South Dakota
08.2023 - 09.2024
  • Facilitated community-building activities to strengthen relationships among residents.
  • Assisted new residents in settling into their living spaces to foster a sense of belonging. and assisted with community adjustment.
  • Provided conflict resolution support to resolve disputes and promote a harmonious living environment.
  • Conducted regular safety inspections and maintained compliance with university policies.
  • Acted as a resource for students regarding campus services and academic resources.

Personal Care Assistant

At Edgewood Vista
Spearfish, South Dakota
10.2023 - 07.2024
  • Assisted dementia patients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Assisted dementia residents with daily living activities and personal hygiene.
  • Offered emotional support and companionship to improve dementia residents' quality of life and mental well-being.
  • Ensured cleanliness and safety of dementia residents' living areas and common spaces to promote a healthy environment.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Recorded resident care and observations in electronic health records system to maintain accurate and up-to-date information for care teams.

Work Study

School of Behavioral Sciences at Black Hills State University
Spearfish, South Dakota
09.2023 - 05.2024
  • Relieved professors by grading papers, making copies, announcing scholarship deadlines, and informing new students about Behavioral Science degrees.
  • Collaborated with team members to meet project objectives and deadlines.
  • Engaged with various departments to align efforts toward objectives.
  • Executed routine responsibilities to maintain smooth operations.

Supervising Assistant

Alphabet Academy
06.2023 - 08.2023
  • Provided supervision and care to young children ranging from infants to 11 years old
  • Supervised children's playtime to ensure safety and engagement.
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
  • Communicated effectively with parents regarding children's progress and behavior.
  • Managed classroom supplies and maintained a clean, organized environment.
  • Prepared nutritious snacks and meals following dietary guidelines.

Direct Support Assistant

Northern Hills Training Center
09.2022 - 04.2023
  • Assisted mentally and/or physically disabled individuals with daily living activities and personal care.
  • Assisted client with personal hygiene, mobility and transportation.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Monitored client behavior and reported changes to supervisors.
  • Collaborated with healthcare professionals for client support services.
  • Facilitated recreational activities to enhance social engagement.
  • Trained new staff on care protocols and organizational policies.

Education

Bachelor of Science - Psychology

Black Hills State University
Spearfish, South Dakota
05-2025

High School Diploma -

Pine Bluffs Jr./Sr. High School
Pine Bluffs, Wyoming
05-2022

Skills

  • Cash Control
  • Event coordination
  • Customer Service
  • Problem Resolution
  • Flexibility
  • Teamwork
  • Adaptability
  • Effective Communication
  • Verbal and written communication
  • Listening Skills
  • Logical Decision Making
  • Behavioral monitoring
  • Health documentation
  • CPR (need to update certification)
  • Support for special needs

COMMUNICATION

My communication skills are consistently complimented and noticed in all that I do. I was the team captain for volleyball and basketball in High School. I was a part of Student Council, FCA, FBLA, and I was a mentor to elementary students. During Covid, I gave a speech at an open school board meeting about the mask mandate. In college, I have taken and passed public speaking courses. In college I was an RA, which means any concerns I or my residents had, were required to be reported to the higher-ups of residence life and it was my job to communicate those needs. If residents were having issues, it was my job to act as an intermediary and help them come to conclusions through a calm conversation. I worked in a daycare, so I also understand the needs of children and how to properly communicate on a level they will understand. I have also worked with mentally/physically disabled individuals causing me to have to alter the way I say things to them. 

LEADERSHIP

I was team captain of volleyball and basketball in high school. I participated in Spanish Club, Mentorships, FBLA, FCA, Student Council, Junior Leadership, Summit Leadership, and more. In each club I held an office at one point or another. I was hired as an RA at Black Hills State University. An RA is a leader, advocate, helpful hand, and caretaker of the halls and the residence within the halls. I was often the person who led group projects, kept everyone focused on tasks, and reminded everyone of our goals as a group. I am the advocate in most situations for my coworkers, speaking up on things they feel need said. I have trained many new hires for a few different jobs.

Timeline

Bartender

Pine Bluffs Distilling
08.2025 - Current

Garden Center Associate

Walmart
05.2025 - 07.2025

Work Study Student

Student Success Center
09.2024 - 05.2025

Digital Personal Shopper

Walmart
09.2024 - 04.2025

Personal Care Assistant

At Edgewood Vista
10.2023 - 07.2024

Work Study

School of Behavioral Sciences at Black Hills State University
09.2023 - 05.2024

Resident Assistant

Residence Life at Black Hills State University
08.2023 - 09.2024

Supervising Assistant

Alphabet Academy
06.2023 - 08.2023

Direct Support Assistant

Northern Hills Training Center
09.2022 - 04.2023

Bachelor of Science - Psychology

Black Hills State University

High School Diploma -

Pine Bluffs Jr./Sr. High School
Andrea Reifschneider