Andrea Reisert

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
• Maintained visual merchandising standards to create an engaging shopping experience for customers.
• Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
• Empowered team members by delegating tasks effectively while also offering guidance when needed.
• Managed scheduling for store shifts to accomplish proper staffing.
• Contributed towards long-term growth and success of the retail establishment by consistently meeting or exceeding performance targets.
• Managed vendor relationships to ensure timely deliveries, quality merchandise, and favorable terms for the store.
• Handled customer service by dealing with complaints, organizing stock and answering customer questions.

In 1994 I started as a cashier and was soon promoted to a Front End Supervisor in the Levittown location.

In 1997 I was then promoted to Office Manger where my duties included but not limited to the following.

• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.

In 2012 I was promoted to Assistant Manager of Softlines.

• Maintained a clean and visually appealing store layout by regularly updating displays, organizing merchandise, and ensuring proper signage for promotions and clearance items.
• Developed a loyal customer base by offering personalized service, remembering names, preferences, and providing tailored shopping recommendations.
• Improved employee retention by providing ongoing coaching, feedback, and opportunities for professional development.
• Developed a positive store atmosphere by fostering a strong team environment and promoting open communication among staff members.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.