Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANDREA REYES

Burleson,TX

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Field Operations Technician

Optimal Pain
06.2021 - Current

⦁Trained new staff members on proper sample collection techniques.
⦁Identified any potential contamination issues associated with sample collections.
⦁Prepared reports summarizing results obtained from sample collections.
⦁Assisted with preparation of specimens for transport to external laboratories for analysis.
⦁Adhered to HIPPA regulations when dealing with patient data and information.
⦁Ensured that all specimens were handled appropriately according to safety protocols.

Desk Adjuster

Alacrity Solutions
08.2022 - 02.2023
  • Utilized problem-solving skills to resolve escalated disputes in a timely manner.
    ⦁ Provided guidance on proper documentation requirements for filing claims accurately.
    ⦁ Managed multiple cases simutaneously while adhering to strict deadlines.
    ⦁ Established positive relationships with clients through effective communication and customer service skills.
    ⦁ Developed comprehensive understanding of property and casualty insurance policies, coverage, and claims processess.
    ⦁ Negotiated settlements with claimaints to ensure equitable resolution of disputes.

Pharmacy Technician Trainee

Gateway Pharmacy
11.2020 - 04.2021

⦁Helped prepare prescriptions by counting and pouring and weighing medication.
⦁Assisted pharmacists with administrative tasks while leaning to fill prescriptions.
⦁Maintained inventory of drugs and supplies within the pharmacy department.
⦁Counted stock of medications, chemicals, or supplies to enter inventory data into computer.
⦁Adhered to safety protocols and HIPPA regulations when handling patient information.
⦁Utilized computer systems to enter patient information, fill prescriptions, process payments and update records accurately and timely.

Bartender

Red Lobster Restaurant
02.2015 - 03.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Adhered to all company policies and procedures regarding alcohol consumption and serving laws.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Took beverage orders from guests and delivered drinks within reasonable time frames.

Education

High school or equivalent - Basic

Burleson High School
06.2000

Skills

  • Toxicology Knowledge
  • Urine and Swab Collection
  • Customer Service
  • Attention to Detail
  • Microsoft Word
  • Quickbooks
  • Multitasking abilities
  • Critical Thinking
  • Word Processing
  • Phone Etiquette
  • Active Listening
  • Problem Solving

Certification

⦁ Adjuster- All Lines
⦁ Non Resident Insurance License (Florida)
⦁ TABC Certification
⦁ Food Handlers

Timeline

Desk Adjuster

Alacrity Solutions
08.2022 - 02.2023

Field Operations Technician

Optimal Pain
06.2021 - Current

Pharmacy Technician Trainee

Gateway Pharmacy
11.2020 - 04.2021

Bartender

Red Lobster Restaurant
02.2015 - 03.2016

High school or equivalent - Basic

Burleson High School
ANDREA REYES