Andrea Reyes
Duncanville,TX
Summary
Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledge in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certification Coordinator
T- People
05.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Excellent oral and written communication, instructing others, strategic thinking, and follow through.
- Ability to assess effectiveness and needs of training.
- Lead certification training sessions. (No teaching involved)
- Assesses certification process effectiveness by examining various records and reports, and recommends adjustments to Lead Certification Trainer & additional teams
- Be professional, efficient, and responsive to agents, management, support teams
- Provide additional support for agents struggling with certifications
- Manage multiple email inbox.
- Performs related work as assigned.
Barista
Starbucks
03.2018 - 09.2021
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Promoted additional items with beverages, increasing store sales.
Line Cook
Disd
08.2017 - 06.2018
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked food temperature regularly to verify proper cooking and safety.
Concession Server
AT&T
10.2016 - 06.2018
- Consistently provided friendly service to promote better customer engagement.
- Communicated stand offerings and answered guest questions regarding orders.
- Maintained clean, organized workspace according to operational standards.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Prepped food items for later use to save staff time during busy hours.
Education
Associate of Arts - Culinary Arts
El Centro College
Dallas, TX01.2027
Skills
- Cooking
- Sanitation
- Food handling
- Ingredients measuring
- Food presentation
Certification
- Food handlers license - 9/3/2024-9/3/2026
Languages
Spanish
Elementary
Timeline
Certification Coordinator
T- People
05.2024 - Current
Barista
Starbucks
03.2018 - 09.2021
Line Cook
Disd
08.2017 - 06.2018
Concession Server
AT&T
10.2016 - 06.2018
Associate of Arts - Culinary Arts
El Centro College