Andrea Rich
Chanhassen,MN
Summary
Licensed Independent Clinical Social Worker with a passion for and proven track record of providing client focused care. Extensive experience in helping and supporting a wide variety of individuals, families, groups, and organizations in identifying and meeting their goals, often in highly emotional situations. Specialized skills in working with chronic illness, end of life, and bereavement care. Proven administrative, leadership, program development, supervisory, and management skills. Presenter of many presentations at local and state level conferences.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Bereavement Coordinator & Hospice Social Worker
Indiana University Health, Ball Memorial Hospital
Muncie, IN
01.2018 - Current
- Provide supportive programming for bereaved within hospice and the community at large, including individual and group counseling, education, outreach, scheduled contacts, crisis management, and memorial services
- Provide assessment, goal identification, care planning, implementation of interventions and community resource connections for hospice patients and families.
Sole Proprietor
Private Practice
Anderson, IN
12.2000 - Current
- Provide individual, family, and group counseling
- Provide group and individual grief counseling and consultation for local funeral home clients and staff increasing value and satisfaction.
- Provide Employee Assistance Program counseling
- Increase clients' well-being, per individual report, by assisting in identifying goals and implementing interventions for success
- Increase value and satisfaction by providing education and support to staff and partners in the community
Field Case Manager
Humana
Anderson, IN
01.2014 - 01.2018
- Provided complex care management for frail elderly, chronically ill and functionally challenged individuals in their homes in Madison, Delaware, and Hamilton Counties, Indiana
Counseling Services Manager
Community Health network
Indianapolis, IN
01.2011 - 01.2014
- Provided development, coordination and oversight of all aspects of counseling, bereavement, chaplain and volunteer services
Director of Hospice
Community Health network
Indianapolis, IN
01.2006 - 01.2011
- Provided oversight of all administrative and clinical components of care including regulatory compliance, budget, program development and efficacy
- Human resources management
- Conducted staff education
- Facilitated and provided supervision for Master's Level Social Work practicum students.
Hospice Long Term Care Coordinator
Community Health network
Indianapolis, IN
01.2003 - 01.2006
- Cultivated professional relationships with long term care partners to optimize hospice care in facilities.
Behavioral Health Auditor and Therapist
Community Health network
Indianapolis, IN
01.1997 - 01.2003
- Provided individual counseling to clients with a range of mental health and substance abuse issues, utilizing evidence-based therapies such as Cognitive Behavioral Therapy
- Audited documentation for compliance and provided staff training
Education
Master's in Social Work -
Indiana University
Indianapolis, IN05-1998
Bachelor's in Social Work -
Ball State University
Muncie, IN12-1993
Skills
- Individual, Family, and Group Counseling
- Grief Support
- Strengths perspective, Person in the Environment, CBT, and Motivational Interviewing Skills
- Public Speaking
- Independence and valued team member
- Electronic Charting
Certification
- Licensed Clinical Social Worker
- Certification In Thanatology
References
References available upon request
Timeline
Bereavement Coordinator & Hospice Social Worker
Indiana University Health, Ball Memorial Hospital
01.2018 - Current
Field Case Manager
Humana
01.2014 - 01.2018
Counseling Services Manager
Community Health network
01.2011 - 01.2014
Director of Hospice
Community Health network
01.2006 - 01.2011
Hospice Long Term Care Coordinator
Community Health network
01.2003 - 01.2006
Sole Proprietor
Private Practice
12.2000 - Current
Behavioral Health Auditor and Therapist
Community Health network
01.1997 - 01.2003
Master's in Social Work -
Indiana University
Bachelor's in Social Work -
Ball State University
- Licensed Clinical Social Worker
- Certification In Thanatology
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