Summary
Overview
Work History
Education
Skills
Certification
My hobbies include: Pickleball, swimming, hiking, biking.
Languages
Timeline
Generic

Andrea Richards

Valley Center,CA

Summary

I bring over 5 decades of diverse work experience to the table, with a strong emphasis on effective communication, reliability, and dependability. For 18 years I successfully ran and owned a business, honing skills in customer relations, communication, and managing payroll and accounts payable/receivable. These experiences have equipped me with invaluable skills and proven track record of delivering results. I am most proud of my ability to communicate with people in all walks of life.

Overview

50
50
years of professional experience
1
1
Certification

Work History

Hiking Shepherd

Golden Door Spa
03.2024 - Current
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strong Work Ethic
  • Developed and maintained courteous and effective working relationships with return guests for 21 years.
  • Responsible to leading or shepherding guests on 5 mile, 3 mile or 1 mile hikes.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Owner Operator

The Village Chimney Sweep
01.1994 - 03.2018
  • Managed day-to-day business operations.
  • Emphasis on scheduling.
  • AP, AR, payroll, scheduling.
  • Creating and sending promotional flyers.
  • Answered up to 40 incoming calls for scheduling jobs.
  • Managed all e-mails and faxes per day from customers or vendors.

Office Manager

Sierra Pacific Construction
01.1990 - 11.1993
  • Provided customer service when addressing client inquiries or concerns which could be up to 10 per day via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed approximately 200 accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling all 300 accounts payable/receivable transactions regularly to ensure balanced budgets.

Office Manager

Capital State Construction
1988 - 11.1989
  • I managed 3 office employees that conducted all data input for accounts payable and receivable.
  • I was personally responsible for calculating commissions, bonuses and payroll for up to 15 employees.
  • In addition to "typical" office duties I trained and managed 3 schedulers and 6 cold callers.

Internal Auditor

Dell Webb Nevada Club
1978 - 1988
  • Assisted in preparation of audit reports including the "Stiff" sheet, Bingo, Keno and Pit reports
  • Performed internal audits of pit tables.
  • Contributed to a positive work environment by collaborating effectively with colleagues on the floor and within the audit department.
  • Assisted in inventory within the gift shop on a monthly basis.
  • Greeted tour bus groups with promotional packets on a daily basis.
  • Produced audit reports.
  • Reported directly with the Casino Manager and Pit Bosses

Bank Operations Officer

Oceanside Federal Savings And Loan
03.1974 - 02.1978
  • Overseeing daily operations of the savings department including balancing drawers.
  • Responsible for understanding and explaining all options for New Accounts.
  • Managing customer inquiries and complaints related to savings products.
  • Training and supervising staff within the savings department.
  • (Tellers)
  • Responsible for all daily operations, including vault balancing and security.
  • Opening and closing the establishment including unlocking and locking the building.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers.

Education

High School Diploma -

Orange Glen High School
Escondido, CA
06.1971

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Excellent Phone Skills
  • Reliability
  • Flexibility
  • Accountability
  • DEPENDABLE

Certification

CPR

My hobbies include: Pickleball, swimming, hiking, biking.

I enjoy time at the Safari Park, in addition to my Hiking, biking, pickleball and swimming.

I spend time outdoors, gardening as well.

Languages

English
Full Professional

Timeline

Hiking Shepherd

Golden Door Spa
03.2024 - Current

Owner Operator

The Village Chimney Sweep
01.1994 - 03.2018

Office Manager

Sierra Pacific Construction
01.1990 - 11.1993

Bank Operations Officer

Oceanside Federal Savings And Loan
03.1974 - 02.1978

Office Manager

Capital State Construction
1988 - 11.1989

Internal Auditor

Dell Webb Nevada Club
1978 - 1988

High School Diploma -

Orange Glen High School

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Andrea Richards