Overview
Work History
Skills
Education
Timeline
SeniorSoftwareEngineer
Andrea Rios

Andrea Rios

Houma,LA

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work History

Housekeeping Room Attendant

Courtyard by Marriott
Houma, La
03.2019 - 02.2021
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.

Cashier Assistant

Frank's Supermarket
Golden Meadow, LA
02.2017 - 10.2018
  • Excellent communication skills, both verbal and written.
  • Gained strong leadership skills by managing projects from start to finish.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in a team environment.

Advance America

Front Desk Office
06.2014 - 12.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.
  • Paid attention to detail while completing assignments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Demonstrated leadership skills in managing projects from concept to completion.

Manager

Pizza Hut
03.2003 - 09.2010
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Skills

  • Cleaning Bathrooms
  • Chemical Cleaners
  • Mopping and Buffing Floors
  • Special Requests
  • Patron Satisfaction
  • Vacuuming and Sweeping
  • Inventory Restocking
  • Supply Replenishment
  • Proper Waste Disposal
  • Folding Clean Laundry
  • Company Guidelines
  • Hazardous Chemicals
  • Linens and Toiletries
  • Dusting Furniture
  • Stocking Bathrooms
  • Linen Replacement
  • Bathroom Restocking
  • Polishing Surfaces
  • Laundry Duties
  • Guest Inquiries

Education

GED - Mager Subjects

Penn High School
Homeschool
2018.08 - 2020.04

Paralegal - Lawschool

Strayer University
Online
2023.02 - Current

Timeline

Paralegal - Lawschool

Strayer University
2023.02 - Current

Housekeeping Room Attendant

Courtyard by Marriott
03.2019 - 02.2021

GED - Mager Subjects

Penn High School
2018.08 - 2020.04

Cashier Assistant

Frank's Supermarket
02.2017 - 10.2018

Advance America

Front Desk Office
06.2014 - 12.2016

Manager

Pizza Hut
03.2003 - 09.2010
Andrea Rios