Andrea Rios
Houma,LA
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
Housekeeping Room Attendant
Courtyard by Marriott
Houma, La
03.2019 - 02.2021
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
Cashier Assistant
Frank's Supermarket
Golden Meadow, LA
02.2017 - 10.2018
- Excellent communication skills, both verbal and written.
- Gained strong leadership skills by managing projects from start to finish.
- Provided professional services and support in a dynamic work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Cultivated interpersonal skills by building positive relationships with others.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
Advance America
Front Desk Office
06.2014 - 12.2016
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Demonstrated leadership skills in managing projects from concept to completion.
Manager
Pizza Hut
03.2003 - 09.2010
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Skills
- Cleaning Bathrooms
- Chemical Cleaners
- Mopping and Buffing Floors
- Special Requests
- Patron Satisfaction
- Vacuuming and Sweeping
- Inventory Restocking
- Supply Replenishment
- Proper Waste Disposal
- Folding Clean Laundry
- Company Guidelines
- Hazardous Chemicals
- Linens and Toiletries
- Dusting Furniture
- Stocking Bathrooms
- Linen Replacement
- Bathroom Restocking
- Polishing Surfaces
- Laundry Duties
- Guest Inquiries
Education
GED - Mager Subjects
Penn High School
Homeschool 2018.08 - 2020.04
Paralegal - Lawschool
Strayer University
Online 2023.02 - Current
Timeline
Paralegal - Lawschool
Strayer University
2023.02 - Current
Housekeeping Room Attendant
Courtyard by Marriott
03.2019 - 02.2021
GED - Mager Subjects
Penn High School
2018.08 - 2020.04
Cashier Assistant
Frank's Supermarket
02.2017 - 10.2018
Advance America
Front Desk Office
06.2014 - 12.2016
Manager
Pizza Hut
03.2003 - 09.2010