Andrea Rivas
Queen Creek,AZ
Summary
Seasoned Director of Catering with a comprehensive background in managing a portfolio of corporate meetings, conferences, weddings, and social gatherings. Known for meticulous attention to detail, strong leadership skills, adept at coordinating teams to ensure seamless execution of all catering operations. Possess exceptional client relations skills; consistently exceed customer expectations while maintaining budgetary guidelines.
Overview
10
10
years of professional experience
Work History
Director of Catering and Events
Delta Hotels by Marriott Phoenix Mesa
Mesa, Arizona
08.2022 - Current
- Company Overview: 45,000 Sq Ft
- Of flexible meeting spaces
- Managed all aspects of catering and event operations, including client services, menu development/concepts, event design, quality assurance, vendor relations, budgeting, and costing
- Grew business through outside catering sales, executed food deliveries to perfection and devised and implemented marketing and promotional campaigns
- Developed and implemented catering policies, procedures, menus, and pricing structures
- Provided leadership through coaching, mentoring, motivating, and developing team members
- Monitored contract details such as budget, room blocks, concessions, minimums, and payments
- Facilitated seamless communication between guests and various departments, resulting in exceptional service delivery
- Use Consolidated Inventory / Total Yield (CI/TY) software to detail and distribute event orders
- Successfully maintained consistently high event satisfaction ratings through proactive trend analysis and issue resolution
- 45,000 Sq Ft
- Of flexible meeting spaces
Senior Event Manager
Delta Hotels by Marriott Phoenix Mesa
Mesa, Arizona
12.2021 - 08.2022
Event Services Manager
Delta Hotels by Marriott Phoenix Mesa
Mesa, Arizona
09.2017 - 12.2021
Lead Event Coordinator
Main Event Entertainment
Tempe, Arizona
02.2016 - 09.2017
Event Planning Intern
Northern Arizona University
Flagstaff, Arizona
04.2015 - 08.2015
Conference Coordinator Intern
The Broadmoor Resort
Colorado Springs, Colorado
05.2014 - 08.2014
- Company Overview: Luxury Resort, 5-Star, 5-Diamond
- Luxury Resort, 5-Star, 5-Diamond
Education
MASTER IN ORGANIZATIONAL LEADERSHIP - Project Management
Northern Arizona University
04.2021
BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT -
Northern Arizona University
12.2015
Skills
- Menu development
- Event planning proficiency
- Catering consultation
- Menu tastings
- Staff Supervision
- Marketing initiatives
Projects
Menu Creation, Phoenix Marriott Mesa – Delta Hotels Phoenix Mesa, 05/01/19, 05/31/19, Assisted in the development of catering menus. Grand Re-Opening of Hotel (Rebranding), 10/01/18, 10/31/18, Assisted in completion of hotel's 13-million-dollar renovation. Data Set Up Lead, 09/01/18, 09/30/18, Converted all hotel data to a new system. Task Force at Warner Center Marriott Woodland Hills, 04/01/18, 04/30/18, Interim Event Manager, coordinated events for properties in different states.
References
References available upon request.
Timeline
Director of Catering and Events
Delta Hotels by Marriott Phoenix Mesa
08.2022 - Current
Senior Event Manager
Delta Hotels by Marriott Phoenix Mesa
12.2021 - 08.2022
Event Services Manager
Delta Hotels by Marriott Phoenix Mesa
09.2017 - 12.2021
Lead Event Coordinator
Main Event Entertainment
02.2016 - 09.2017
Event Planning Intern
Northern Arizona University
04.2015 - 08.2015
Conference Coordinator Intern
The Broadmoor Resort
05.2014 - 08.2014
MASTER IN ORGANIZATIONAL LEADERSHIP - Project Management
Northern Arizona University
BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT -
Northern Arizona University
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