ANDREA RODRIGUEZ
Dallas,Tx
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
11
11
years of professional experience
Work History
Assistant Manager
ATTICUS FRANHISE GROUP/ ENORE
ALLEN, TEXAS
06.2019 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Planned team-building exercises to increase employee performance and job satisfaction.
MANAGER
DENNYS
01.2019 - Current
- Make sure the store is run properly, count drawers and make trips to the bank.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
SONIC DRIVE
CARHOP
, IN
08.2008 - 08.2012
- I delivered food handled cash and helped train new employees.
- Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
DIPLOMA -
PLANO EAST SENIOR HIGH SCHOOL
Skills
- Great Leader
- Flexibility
- Teamwork
- Communication
- Managing Multiple Priorities
- Performance Tracking and Evaluations
- Directing Team Members
- Shift Coverage
- Sales Monitoring
- Food Safety and Quality
- Hiring and Developing
- Cash Deposits and Receipts
- Payroll Preparation
- Applicant Screening
Additional Information
- ACTIVITIES VOLUNTEER WORK AVID READER FAMILY ORIENTED VICE PRESIDENT OF LITTLE LEAGUE FOOTBALL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
ATTICUS FRANHISE GROUP/ ENORE
06.2019 - Current
MANAGER
DENNYS
01.2019 - Current
SONIC DRIVE
CARHOP
08.2008 - 08.2012
DIPLOMA -
PLANO EAST SENIOR HIGH SCHOOL
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