Andrea Rodriguez

Store Associate

DECA Commissary

02.2006 - 06.2009

Increased !00% customer satisfaction by providing efficient and friendly service while handling transactions.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Maintained !00% a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Collaborated 90% with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
Resolved 98% customer inquiries and issues promptly, demonstrating excellent communication skills.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Contributed to loss prevention efforts by monitoring store activity closely during shifts.
Supported 100% store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Facilitated100% smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Assisted in the preparation of seasonal promotions by setting up displays according to planograms provided by supervisors.
Efficiently managed large volume orders and assisted customers with specific requests ensuring timely delivery and increased satisfaction levels.
Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
Worked 100% closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Maintained tidy and organized store to comply with cleanliness standards.
Always greeted customers, helped locate merchandise, and suggested suitable options.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Increased sales and customer satisfaction through personalized servicing.
Located merchandise across various stores to address customer needs.
Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Answered 100% customer questions about products and services, helped locate merchandise, and promoted key items.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Created 100% inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs at 100%..
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed strong rapport with customers and created positive impression of business all the times 100%.
Prioritized helping customers over completing other routine tasks in store.
Used in-store system to locate inventory and place special orders for customers.
Monitored customers for signs of security concerns 95% and escalated issues to management.