Andrea Rodriguez
Austin,TX
Summary
Accomplished Construction Office Manager at FWC, adept in project management and office administration, significantly enhancing operational efficiency. Skilled in Microsoft Office and conflict management, strategic planning and policy implementation fostered a 30% increase in team productivity. Proven track record in fostering client relationships and executing cost control measures, ensuring project success and financial integrity. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Construction Office Manager
FWC.
04.2022 - Current
- Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.
- Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
- Managed accounting invoices and billings, balanced accounts and created financial reports.
- Streamlined office operations by implementing efficient document management and filing systems.
- Communicated with clients daily via emails, telephone, texting and social media.
- Coordinated procurement of project plans and specifications and routed data to construction management team.
- Established an organized database containing critical project information that streamlined decision-making processes across departments.
- Obtained and reviewed construction insurance information and delivered to contract administrators.
- Implemented safety protocols in the workplace, resulting in fewer injuries and increased compliance with regulatory standards.
- Organized company events such as annual meetings, team-building activities, and holiday parties that fostered a positive work environment and strengthened company culture.
- Collaborated with senior management to create strategic plans for future growth, streamlining processes, and improving overall efficiency.
- Assisted in resolving disputes between subcontractors or other stakeholders using diplomacy skills that resulted in positive outcomes without jeopardizing project timelines.
- Served as a liaison between construction teams and clients, addressing concerns and ensuring satisfaction throughout the project lifecycle.
- Controlled finances to lower costs and keep business operating within budget.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Completed weekly payroll for 4-5 employees.
Real Estate Agent
Ingle Realty
02.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with a eighty to ninety percent of clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
- Coordinated appointments to show tenants and buyers prospective homes.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Sales , Assistant Manager
Cavender's Boot City
03.2019 - 03.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Processed transactions accurately while maintaining the high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Organized promotional events to engage potential customers and generate new business opportunities.
- Gathered and prepared sales materials in preparation for sales meetings.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Assisted customers with prompt and polite support in-person and via telephone.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Anderson High School
Austin, TXSkills
- Scheduling and Planning
- Health and safety compliance
- Estimating and Bidding
- Change order management
- Cost Control
- Permitting and Inspections
- Customer Service
- Relationship Building
- Organizational Skills
- Office Administration
- Billing
- Office Management
- Data Entry
- Employee Supervision
- Payroll Processing
- Scheduling and calendar management
- Staff Training
- Administrative Support
- Project Management
- Mail handling
- Conflict Management
- Financial Reporting
- Budgetary Planning
- Expense Reporting
- Staff Scheduling
- Administrative Management
- Document Review
- Microsoft Office
- Proposal Writing
Certification
- Licensed Real estate Agent - [2019]
- Licensed Public Notary - 2022
Public Notary
For my Current Job in Construction management it was more Convenient for me to be a Public Notary , for important documents . Such as Condition and Unconditional Waivers , lawyer documents for property transfers Etc.
Languages
Spanish
Native or Bilingual
Timeline
Construction Office Manager
FWC.
04.2022 - Current
Real Estate Agent
Ingle Realty
02.2020 - Current
Sales , Assistant Manager
Cavender's Boot City
03.2019 - 03.2021
High School Diploma -
Anderson High School
- Licensed Real estate Agent - [2019]
- Licensed Public Notary - 2022
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