Andrea Rodriguez
Port Arthur
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Secretary to the Counselors
Port Arthur ISD
01.2025 - Current
- Screening incoming phone calls for (6) guidance counselors, taking messages, responding to emails.
- Assisting counselors when needed in student/parent/teacher communication and translating (meetings and documents).
- Creating spreadsheets and labels, making copies, scheduling meetings, filing records.
- Maintaining confidentiality with student's personal records and information.
High School Receptionist
Port Arthur ISD
08.2022 - 01.2025
- Managed front desk operations, ensuring smooth daily functionality and a welcoming environment for students and visitors.
- Managed multi-line phone system, efficiently routing calls to appropriate departments.
- Greeted and directed visitors, ensuring a positive first impression.
- Assisted parents, students, school administrators and principal as needed.
- Maintained confidentiality with student's personal information.
- Basic clerical tasks: making copies, taking messages, keeping important binders up to date, keeping area clean, distributing mail and packages, etc.
Tax Preparer
Liberty Tax Service
01.2019 - 04.2019
- Assisted clients in organizing financial documents for tax preparation.
- Supported preparation of individual and business tax returns using software tools.
- Learned current tax regulations to ensure compliance during filing processes.
- Maintained confidentiality of sensitive financial information throughout the process.
Education
High School Diploma -
James Madison High School
Norcross, GASkills
- Verbal and written communication (English & Spanish)
- Office administration
- Organization
- Appointment scheduling
- Calendar management
- Multi-line phone systems
- Microsoft Office, Google Spreadsheets, etc
- Canva
Timeline
Secretary to the Counselors
Port Arthur ISD
01.2025 - Current
High School Receptionist
Port Arthur ISD
08.2022 - 01.2025
Tax Preparer
Liberty Tax Service
01.2019 - 04.2019
High School Diploma -
James Madison High School
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