Andrea Royer
Royersford,PA
Summary
Experienced operations leader with a strong record of staff management, task delegation, and workflow improvement. Known for driving team productivity, resolving conflicts, and delivering projects ahead of deadline.
Overview
6
6
years of professional experience
Work History
Setup Supervisor
Autozone LLC
10.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for crew members, AutoZoners and temporary workers.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization’s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals.
- Mentored crew members and newer supervisors in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Led successful project completions under hours as well as, opening stores ahead of deadline.
- Built strong relationships with Regional staff to ensure they had the best end result of a project.
Store Manager of Operations
Autozone LLC
03.2023 - 10.2023
- Managed daily store operations, ensuring consistent customer service and workflow execution.
- Coordinated inventory control, stock replenishment, and merchandise presentation across sales floor.
- Trained associates on product knowledge, operating procedures, and service standards.
- Monitored store compliance with safety, cash handling, and loss prevention procedures.
Territory Sales Representative
Autozone LLC
08.2021 - 03.2023
- Managed territory relationships with commercial customers, strengthening retention and repeat parts sales.
- Monitored sales activity and customer needs, adjusting outreach to prioritize high-value accounts.
- Executed account visits, identifying service opportunities and recommending appropriate product solutions.
- Coordinated order fulfillment with store teams, ensuring timely delivery and accurate customer support.
Commercial Sales Manager
Autozone LLC
10.2020 - 08.2021
- Developed sales strategies to expand commercial market share and improve territory performance.
- Managed commercial accounts, strengthening customer relationships and supporting repeat business growth.
- Trained team members on commercial sales processes, product knowledge, and customer service standards.
- Coordinated inside sales activities, including quote preparation, order follow-up, and account support.
Education
No Degree - High Performance Technology
Automotive Training Center
Exton, PA05.2016
High School Diploma -
Boyertown Area High School
Boyertown, PA06.2014
No Degree - Automotive Technology
Berks Career & Techonology Center
Oley, PA05.2014
Skills
- Staff management
- Goal-oriented
- Strategic planning
- Employee engagement
- Documentation and reporting
- Workflow optimization
- Decision-making
- Training and mentoring
- Employee motivation
- Documentation management
- Resource allocation
Timeline
Setup Supervisor
Autozone LLC
10.2023 - Current
Store Manager of Operations
Autozone LLC
03.2023 - 10.2023
Territory Sales Representative
Autozone LLC
08.2021 - 03.2023
Commercial Sales Manager
Autozone LLC
10.2020 - 08.2021
No Degree - High Performance Technology
Automotive Training Center
High School Diploma -
Boyertown Area High School
No Degree - Automotive Technology
Berks Career & Techonology Center