Coloring
Andrea R. Robledo
Paraprofessional
Kingsville,TX
Summary
I want to expand my knowledge in retail and learn new skills.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
7
7
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Special Education Teacher's Aide
Kingsville Independent School District
Kingsville, TX
07.2024 - 11.2024
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Monitored student classroom and outdoors activities to promote student safety.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Interacted physically and verbally with students throughout each day.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Provided individualized reading, writing and math instruction to support student development.
- Adapted equipment and technology, boosting student engagement and motivation.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Worked with students to promote learning and pro-social development.
- Instructed student activities to implement goals for remediation of deficiencies and drive student success.
Elementary Aide
Riviera Independent School District
Kingsville, TX
10.2021 - 02.2022
- Helped in the Special Education program
- Picked up and dropped of student every day
- Helped student eat his breakfast and sometimes lunch
- Followed a list of activities for student to do every day
- Walked student to classes and helped when it was needed
- Helped with monitoring other students in core classes and helped them understand what was being taught
- Would fill in for teachers when they were out
- Helped with morning and after school bus duty
Non-Instructional Aide
C.A. Community Services- Jubilee Kingsville
Kingsville, TX
10.2020 - 10.2021
- Run errands for office staff or admin
- Make copies for teachers
- Fill in for teachers when they are absent
- Help the teachers with student that are disruptive in class
- Help teachers with morning breakfast and attendance
- Fill in for lunch duties when someone is out
- Help the school nurse when necessary
- Watch over class when in PE and Lunch
- Help with the Special Education students when needed
- Observed and monitored children's activities.
Substitute
C.A. Community Services- Jubilee Kingsville
Kingsville, TX
10.2020 - 12.2020
- Fill in for teachers that are absent from school
- Take care and help students throughout the day
- Watch over students during lunches
- Run errands for office staff
- Fill in where there are available spots at the school
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Collaborated with fellow educators to design interdisciplinary lessons, promoting well-rounded learning experiences.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Cashier
Lowe's Home Improvement
Kingsville, OhioTX
10.2019 - 03.2020
- Greeted customers with friendly customer service and answered any questions
- Checked out customers and verified all items in the shopping carts
- Handled credit, check, and currency transactions
- Maintained a clean and organized space
- Pulled on-line orders for customers
- Restocked drinks and snacks
- Cleaned restrooms and breakroom
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Collaborated with team members to maintain smooth operations during peak hours.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
- Participated in regular inventory counts, ensuring accuracy in store stock levels.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Cashier
Whataburger
Kingsville, TX
10.2017 - 03.2018
- Greeted guests and took food orders
- Handled cash and card transactions
- Made sure that each order were correct before handing the guest their food
- Made sure the dining and drink area were cleaned and fully stocked
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Developed strong communication skills while interacting with diverse clientele daily.
- Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
Education
Paraprofessional Certification -
ESC2 Center
Corpus Christi, Texas 06.2021 - 06.2021
Phlebotomy Certification - undefined
Coastal Bend College
Alice, Texas 05.2011 - 06.2011
Skills
- Bilingual- Spanish
- Knowledge of multiple word programs
- Fast learner
- Great communication skills
- Great with children
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Payment collection
POS systems
Certification
CPR/ First Aid (adult/child/infant)
Interests
Reading
Sports
Music
Timeline
Special Education Teacher's Aide
Kingsville Independent School District
07.2024 - 11.2024
Elementary Aide
Riviera Independent School District
10.2021 - 02.2022
Paraprofessional Certification -
ESC2 Center
06.2021 - 06.2021
Non-Instructional Aide
C.A. Community Services- Jubilee Kingsville
10.2020 - 10.2021
Substitute
C.A. Community Services- Jubilee Kingsville
10.2020 - 12.2020
Cashier
Lowe's Home Improvement
10.2019 - 03.2020
Cashier
Whataburger
10.2017 - 03.2018
Phlebotomy Certification - undefined
Coastal Bend College
05.2011 - 06.2011
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