Andrea Ruggero

Answering phones,emails, entering new orders, revising orders, confirmation orders,and prices. Be on top of jobs done with production manager and main programmer.

• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs
• Monitored clients' progress and tracked client services to provide crisis interventions
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
• Developed and implemented comprehensive case management plans to address client needs and goals
• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.

• Responsible for assembling case materials by collecting, organizing, and summarizing information, documents, reports, and evidence, handling mail, preparing legal documentation, conducting research filing documents, copying important documents in a timely manner
• Providing customer service for English and Spanish speaking clients.

• Greeting Spanish and English-speaking clients, managing the cash register, and handling correspondence
• Schedule appointments for client's and hairdressers, prepare customers for hairdressers in a timely manner
• Keep the receptionist desk clean and organized.

• Provide customer service to Spanish and English-speaking clients through the phone and in person
• Process and review insurance documentation and ensure all documents are complete in a timely matter.