Dedicated to obtaining a position as a Social Worker out of the passion to help others; to use organizational and active listening skills along with an MSW degree in social work to help provide resources and provide compassionate care to those individuals and families in need.
Overview
27
27
years of professional experience
Work History
Account Manager
Covenant Care Home Health and Hospice
Turlock, CA
03.2023 - Current
Developed and maintained strong client relationships to drive account retention.
Built client relationships by acting as liaison between customer service and sales teams.
Conduct in-services and educational meetings to inform medical professionals about hospice/home health services, eligibility criteria, and clinical benefits.
Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Developed and maintained long-term relationships with key clients for sustained growth.
Collaborate with clinical teams and internal staff to ensure smooth patient transitions and, in some cases, meet with families to explain services.
Social Worker
Brandel Manor
Turlock, CA
05.2022 - 03.2023
Conducted comprehensive assessments to identify resident needs, strengths, and goals upon admission and periodically.
Developed and update individualized care plans in collaboration with the interdisciplinary team.
Coordinated safe discharge plans, assisted in arranging necessary community resources, home health services, or hospice care.
Act as a liaison between residents, families, and staff to address concerns, behavioral issues, and facilitate communication.
Documented all interventions, assessments, and interactions in accordance with federal and state regulations.
Handle emergencies, such as falls, behavioral outbreaks, or reports of abuse/neglect.
Scheduling Coordinator/Intake Coordinator
Covenant Care Home Health and Hospice
Turlock, CA
06.2016 - 05.2022
Matching staff (Home Health Aides, Nurses) with Patients based on area, and availability.
Managing scheduling conflicts and handling call-offs by arranging backup support.
Acting as the main point of contact for patients and staff regarding calendar changes
Excellent verbal and written skills for client interaction and staff coordination.
Excellent verbal and written skills for client interaction and staff coordination.
Competence in scheduling software, Electronic Health Records (EHR), and MS Office.
Case Management Assistant
Emmanuel Medical Center
Turlock, CA
06.1999 - 06.2016
Assisted in scheduling appointments, performing intake interviews, and making referrals to community agencies.
Assisted in coordinating safe, timely discharges and arranging follow-up care.
Knowledgeable in Insurance
Ability to work under pressure
High attention to detail, multitasking ability, and strong organizational skills.
Worked alongside doctors and nurses to support the patient care plan
Assisted in Complex Discharge Planning
Education
Master of Social Work - Masters of Social Work
Campbellsville University
Lexington, Kentucky
12-2025
Bachelor of Science - Social Work
Fresno Pacific University
Fresno, CA
12-2020
Skills
Emotional Intellegence
Customer Service
Communication
Critical Thinking Skills
Discharge Planning Experience
Collaboration
Knowledgeable in Insurance and community resources