Andrea Saffell

• Monitored progress and documented patient health status changes to keep care team updated.
• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Completed household management tasks for clients within private home settings.

• Greeted patients warmly to increase comfort and create rapport.
• Safeguarded patient data in compliance with HIPAA and [Type] facility policies.
• Collected information, forms and signatures from patients or family members to create efficient admissions experience.
• Verified insurance information, collected payment or co-payment for services and created record of visit for future billing.
• Assisted in patient admission process based on federal and state laws.

Store Manager, customer service, as well as hiring and gathering all legal documents for employment and training to successfully create a positive and diverse happy place to work.

• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.