Summary
Overview
Work History
Education
Skills
References
Timeline
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Andrea Sanchez

Summary

Proactive health care professional with expertise in radiology and nursing, recognized for exceptional problem-solving skills and a strong commitment to client relationships. Demonstrates a keen focus on patient care management, emergency response, and infection control, ensuring optimal outcomes in diverse healthcare settings. Known for delivering quality work through effective communication and teamwork, fostering collaborative environments that enhance patient experiences. Aiming to leverage comprehensive skills to elevate patient satisfaction and adhere to facility protocols.

Overview

6
6
years of professional experience

Work History

Radiology Technical Assistant – Breast Imaging Department

University of Texas Medical Branch
Galveston
05.2023 - 08.2023
  • Performed DEXA scans to assess bone health and density, focusing on the right hip, lumbar spine, and non-dominant forearm
  • Proficient in Encore 2011 software version 13.60 – GE Lunar and Hologic Discovery A for conducting DEXA scans
  • Conducted daily quality control (QC) scans to ensure machine accuracy, performance safety, and compliance with manufacturer protocols
  • Stocked imaging rooms with medical supplies for DEXA scans, mammograms, breast biopsies, and ultrasounds
  • Assisted radiologists and technologists during procedures, providing patient translation services
  • Translated consent forms for breast biopsies and provided aftercare instructions
  • Reviewed and updated patient charts, ensuring proper scheduling and diagnosis coding

Patient Service Specialist – Radiology Department

University of Texas Medical Branch
Galveston
08.2022 - 05.2023
  • Scheduled in-person and phone appointments for MRI, CT, X-rays, Mammograms, DEXA, Nuclear Medicine, Ultrasounds, and Interventional Radiology
  • Managed front desk responsibilities, collected copayments, and assisted with medical billing
  • Proficient in EPIC medical record system and medical record CD printing

Insurance Agent/Receptionist

Allstate
Rosharon
08.2021 - 04.2022
  • Handled reception duties, auto policy sales, and overdue payment collections

Optical Receptionist

Texas State Optical
Missouri City
01.2019 - 03.2020
  • Managed patient calls, scheduling, payments, and end-of-day financial reports
  • Processed medical billing and coding for Blue Cross Blue Shield, Humana, Medicare, Medicaid, Aetna, and other insurances
  • Maintained patient records, updated documentation, and ensured HIPAA compliance
  • Assisted with medical referrals and liaised with other facilities for authorizations
  • Dispensed eyewear, educated patients on usage, and processed contact lens orders
  • Proficient in Office Mate and Exam Writer software
  • Provided Spanish translation during medical exams to facilitate doctor-patient communication

Manager - James Avery

Dillard’s
Pearland
08.2018 - 01.2019
  • Met and exceeded sales quotas within the James Avery shop and contributed to overall store performance
  • Managed inventory, organized displays, and ensured financial accountability
  • Trained and supervised new employees, fostering customer service excellence
  • Achieved certifications in selling, cleaning, and soldering James Avery handcrafted jewelry
  • Visited the James Avery manufacturing facility in Kerrville, TX, to gain industry knowledge

Legal Assistant/Receptionist

Richard J. Plezia & Associates
Houston
01.2018 - 08.2018
  • Assisted with personal injury, Hernia Mesh, and IVC filter cases by managing legal documentation
  • Requested, reviewed, and organized medical records, invoices, and billing statements
  • Processed medical record requests via CAMG, CARS, Discovery Resource, US Legal, and National Record Retrieval
  • Created data spreadsheets, medical charts, and case summaries for attorneys
  • Identified medical device lot numbers from records and updated client files
  • Drafted and mailed legal documents, including HITECH and HIPAA medical authorization forms
  • Assisted in case preparation, litigation support, and binder creation for depositions
  • Managed office reception duties, including call handling, mail processing, and document organization
  • Ordered and restocked office supplies while maintaining office cleanliness

Education

Associate Degree in Nursing -

Galveston College
Galveston, TX
05-2025

Associate of Science - Health Science

Alvin Community College
Alvin, TX
12.2023

Skills

  • BLS certified
  • EPIC Medical Record System
  • Spanish Interpreter Certification
  • Fluent in English
  • Fluent in Spanish
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Excel
  • General computer skills
  • Medical Records Management
  • Proactive problem-solving
  • Cultural awareness
  • Critical thinking
  • Teamwork and collaboration
  • Organization and time management
  • Self-motivated and independent
  • Strong work ethic and dependable

References

Available upon request.

Timeline

Radiology Technical Assistant – Breast Imaging Department

University of Texas Medical Branch
05.2023 - 08.2023

Patient Service Specialist – Radiology Department

University of Texas Medical Branch
08.2022 - 05.2023

Insurance Agent/Receptionist

Allstate
08.2021 - 04.2022

Optical Receptionist

Texas State Optical
01.2019 - 03.2020

Manager - James Avery

Dillard’s
08.2018 - 01.2019

Legal Assistant/Receptionist

Richard J. Plezia & Associates
01.2018 - 08.2018

Associate Degree in Nursing -

Galveston College

Associate of Science - Health Science

Alvin Community College
Andrea Sanchez