Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Sandoval

Santa Fe,NM

Summary

Dynamic team leader with proven success in Finance and sales, recognized for motivating teams and enhancing performance. Expertise in employee training and implementing organized strategies for effective planning, scheduling, and customer service. Committed to fostering engagement and satisfaction through clear communication and innovative problem-solving.

Overview

10
10
years of professional experience

Work History

Branch Manager

Elevated Financial
03.2025 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Branch Manager

Regional Finance Corporation
12.2018 - 03.2025
  • Assessed employee performance and developed targeted improvement plans.
  • Managed individual and team tasks to meet deadlines and streamline processes.
  • Motivated employees through engaging techniques to enhance participation in business operations.
  • Handled staff conflicts, evaluations, hiring, terminations, and coached on company protocols, boosting branch productivity.
  • Conducted interviews and hired skilled individuals, strengthening organizational talent.
  • Reviewed customer loan applications to recommend approvals or denials.

Sales Representative

Lithia Motors
08.2017 - 12.2018
  • Executed automobile demonstrations by clarifying characteristics, capabilities,
  • Negotiated prices and overcame objections to successfully close sales contracts.
  • Handled inquiries from potential customers through telephone and email correspondence.
  • Surpassed monthly sales goals by effectively promoting product advantages and onboarding

Assistant Manager

Maurices
06.2015 - 08.2017
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Assistant Sales Manager

Eddie Bauer
02.2016 - 08.2016
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Trained new associates in effective sales techniques.
  • Executed store opening and closing procedures, including drawer counts and security management.
  • Coached sales associates on product specifications and sales incentives, boosting customer satisfaction ratings.

Education

High School Diploma -

Santa Fe High School
Santa Fe, NM
05.2015

Certificate in Early Childhood Education -

Santa Fe Community College
Santa Fe, NM
05.2015

Skills

  • Sales growth
  • Business administration
  • Documentation and reporting
  • Delegation
  • Effective leader
  • Operations management

Timeline

Branch Manager

Elevated Financial
03.2025 - Current

Branch Manager

Regional Finance Corporation
12.2018 - 03.2025

Sales Representative

Lithia Motors
08.2017 - 12.2018

Assistant Sales Manager

Eddie Bauer
02.2016 - 08.2016

Assistant Manager

Maurices
06.2015 - 08.2017

High School Diploma -

Santa Fe High School

Certificate in Early Childhood Education -

Santa Fe Community College

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