Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Sangiacomo

Andrea Sangiacomo

Miami Beach,FL

Summary

Accomplished Executive Housekeeper with a proven track record at Blinds, enhancing operational efficiency and guest satisfaction through innovative cleaning solutions and effective staff training. Fluent in English & Spanish, demonstrating exceptional teamwork and customer service skills. Achieved significant improvements in productivity and cost management, ensuring high standards of cleanliness and safety.

Overview

8
8
years of professional experience

Work History

Housekeeper

Berman
03.2023 - 04.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Housekeeper

Meredith Burns
03.2021 - 01.2023
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Executive Housekeeper

Gustavo LAVEZZARI
08.2020 - 07.2021
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
  • Provided exceptional customer service support for VIP guests or clients with specific needs or requests.
  • Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.

Executive House Keeper

Blinds
07.2016 - 08.2020
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
  • Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Provided exceptional customer service support for VIP guests or clients with specific needs or requests.
  • Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Established productive relationships with vendors to ensure timely delivery of quality products and services.
  • Continuously updated knowledge of industry trends and best practices to ensure the hotel''s housekeeping services remained competitive in the market.
  • Streamlined inventory control processes for improved cost management and reduced waste in housekeeping supplies.
  • Implemented innovative solutions for common housekeeping challenges, resulting in increased efficiency and reduced operational costs.
  • Ensured strict adherence to safety guidelines by regularly reviewing procedures with staff members and conducting safety drills.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept building entryway glass clean and polished for professional presentation.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Sorted, laundered and put away various laundry items.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Rotated linens in storerooms and replenished when supplies ran low.

Education

High School Diploma -

FITI Florida International Training Institute
Doral, FL
01.2022

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Hardworking and reliable housekeeper
  • Positive attitude
  • Problem solver
  • Highly organized
  • Fluent in English & Spanish
  • Team player
  • Able to perform wide variety of cleaning duties
  • Proficient at maintaining the cleanliness of the household premises
  • Knowledge of cleaning products and equipment
  • Education

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Housekeeper

Berman
03.2023 - 04.2024

Housekeeper

Meredith Burns
03.2021 - 01.2023

Executive Housekeeper

Gustavo LAVEZZARI
08.2020 - 07.2021

Executive House Keeper

Blinds
07.2016 - 08.2020

High School Diploma -

FITI Florida International Training Institute

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Andrea Sangiacomo