Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Andrea Schreifels

Beertender
North Fort Myers,FL

Summary

Dynamic hospitality worker with a proven track record ensuring exceptional customer service with satisfaction. Skilled in fostering community connections and enhancing guest experiences. Known for strong multitasking and teamwork, consistently delivering outstanding service and building loyal clientele. Highly reliable and adept at managing high-volume events with professionalism and efficiency. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Cozy's Lakeside Bar & Grill
04.2025 - Current
    • Prepared and served a variety of beverages, ensuring quality and presentation standards.
    • Assisted in inventory management by tracking supplies .
    • Collaborated with kitchen staff to coordinate food and drink pairings effectively.
    • Handled cash transactions accurately, ensuring proper accounting at shift end.
    • Served high customer volumes during special events, nights, and weekends.
    • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
    • Contributed to a positive work environment through effective teamwork and communication with colleagues.
    • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
    • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
    • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Taproom Manager

Back Shed Brewing
08.2021 - 04.2025
  • Managed daily taproom operations, ensuring a welcoming atmosphere for guests.
  • Oversaw inventory management, maintaining stock levels and ordering supplies.
  • Implemented efficient scheduling to optimize staff coverage during peak hours.
  • Developed promotional events to enhance guest engagement and experience.
  • Collaborated with brewing team to ensure seamless product availability and quality.
  • Strengthened community connections by participating in local events, partnering with nearby businesses, and supporting charitable causes.
  • Enhanced guest experience by designing an easily navigable menu featuring detailed descriptions of each beverage offering.
  • Closed out cash register and prepared cashier report at close of business.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
  • Developed strong relationships with vendors, negotiating favorable pricing for products and services.

Taproom Lead

Pantown Brewing
09.2019 - 08.2021
  • Managed daily taproom operations, ensuring a welcoming atmosphere for guests.
  • Trained staff on customer service standards and product knowledge.
  • Trained new staff on beverage preparation and customer interaction standards.
  • Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
  • Assisted in the setup of private events, accommodating specific client requests.
  • Engaged customers through product knowledge sharing, sparking interest in new offerings.
  • Maintained a clean and organized bar environment for improved customer experience.
  • Developed rapport with customers, fostering a friendly and loyal clientele base.
  • Upheld a high standard of cleanliness by consistently sanitizing work areas and glassware.
  • Served high customer volumes during special events, nights, and weekends.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Fergus Falls High School
Fergus Falls, MN

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • New hire training
  • Staff management
  • Outstanding customer service
  • Anticipating guest needs
  • Bar service preparation
  • Honest and dependable
  • Teamwork and professionalism
  • Customer service expertise
  • Professional service standards

Certification

Cicerone Certified

Timeline

Bartender

Cozy's Lakeside Bar & Grill
04.2025 - Current

Taproom Manager

Back Shed Brewing
08.2021 - 04.2025

Taproom Lead

Pantown Brewing
09.2019 - 08.2021

High School Diploma -

Fergus Falls High School

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Andrea SchreifelsBeertender