Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Animal Care Technician
Taconic Biosciences Inc.
Germantown, NY
09.2022 - 09.2022
Restrained animals safely during exams and procedures.
Educated caregivers and pet owners on animal care, nutrition and disease management.
Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
Collected, prepared and labeled samples for laboratory testing, culture and microscopic examination.
Banquet and Fine Dining Server
The Tavern
Saugerties, NY
07.2016 - 03.2019
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Substitute Teacher
Coxsackie-Athens Central School District
Coxsackie, NY
09.2014 - 09.2018
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Receptionist
Dr.Tang
Troy-Schenectady , NY
12.2013 - 09.2015
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.